Housekeeping Supervisor

2 weeks ago


Buena Park, California, United States Knott's Berry Farm Full time
Overview:

Compensation: $25.00 / hour

As a Housekeeping Supervisor, you will oversee and ensure the cleanliness of hotel guest accommodations and communal spaces. You will lead Team Leaders and Housekeeping staff to uphold cleanliness standards.

Key Responsibilities:
  • Supervise and ensure the cleanliness of hotel guest rooms and public areas.
  • Guarantee that all guest rooms are thoroughly cleaned and inspected before guest arrival.
  • Provide training, coaching, and performance tracking for associates; escalate disciplinary matters as necessary and maintain documentation to support actions related to discipline, promotion, or demotion.
  • Adjust labor levels based on attendance and sales to meet departmental objectives.
  • Review departmental paperwork and reports on a daily, weekly, and monthly basis.
  • Complete all necessary reports related to break and meal periods, location schedules, and supply orders.
  • Deliver guest service in accordance with company standards, engaging with guests and addressing inquiries.
  • Maintain cleanliness and safety in your designated work area, adhering to safety guidelines and reporting any unsafe conditions.
  • Conduct inspections to ensure that team leaders and associates are meeting cleanliness standards.
Qualifications:
  • High school diploma or GED preferred.
  • 1-3 years of prior leadership or supervisory experience.
  • At least 3 years of experience in maintaining hotel aesthetics.
  • Availability to work weekends and holidays as required by business needs.
  • Willingness to work nights, weekends, and holiday periods to meet operational demands.
Preferred Job Industries:
  • Other


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