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Customs Clearance Specialist

2 months ago


Monterey Park, California, United States LOGISTEED America, Inc. Full time
Job Description

We are seeking a highly skilled Customs Clearance Specialist to join our team at LOGISTEED America, Inc. This is a challenging and rewarding role that requires a strong understanding of international import transportation, import brokerage procedures, and U.S. Customs and Border Protection requirements.

Key Responsibilities
  • Performing tasks safely and ensuring area housekeeping requirements are met
  • Abiding by all OSHA rules and LOGISTEED America, Inc. safety practices
  • Meeting established procedures and productivity, safety and quality standards
  • Meeting attendance & punctuality standards
  • Entering and transmitting ISFs (Importer Security Filing) for ocean shipments
  • Classifying commodities per client import portfolio with appropriate recordkeeping
  • Entering data of client shipment detail and updating shipment information and/or status
  • Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
  • Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
  • Maintaining communication and control through all phases of the file
  • Resolving customer issues, handling and solving incidents (e.g. disputes)
  • Preparing Customs entries, including HTS classification, data input, customer invoicing and delivery of freight
  • Preparing and filing of ACH statements
  • Communicating with Customs and Other Government agencies to ensure accurate compliance
  • Assisting import supervisor and performing other duties as assigned by the Manager
Requirements
  • Minimum 2+ years operational freight forwarding experience preferred
  • Fluency in English required
  • Excellent verbal and written communications skills and phone etiquette
  • Effective, clear, and concise communication skills
  • Experience with CargoWise software preferred, but not required
  • Detail oriented with ability to solve problems independently as well as in a team environment
  • Demonstrated experience interacting, developing and maintaining customer relationships
  • Proven ability to multi-task and work in a fast-paced, deadline-driven environment
  • Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
  • Proven ability to provide outstanding customer service and maintain an excellent rapport with customers and vendors
  • Proven competencies in Microsoft Office products
  • Ability to understand any and all safety requirements and regulations (OSHA)
  • Ability to pass all TSA background requirements
  • Knowledge of ISF filing
  • Ability to work flexible hours according to business needs
  • Knowledge of import brokerage procedures and U.S. Customs and Border Protection requirements including the clearance process, classification and valuation.
Competencies
  • Strategic Thinking
  • Problem Solving / Analysis
  • Project Management
  • Prioritize Tasks / Time Management
  • Communication Proficiency
  • Personal Effectiveness / Credibility
  • Multi-tasking
  • Strong organizational skills
  • High degree of accuracy
  • Strong customer relations
  • Strong business acumen
Work Environment

One-hundred percent of work time will be spent in an office setting where the environment is climate controlled.

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.