IT Support Specialist

2 weeks ago


Seattle, Washington, United States Coffman Engineers, Inc. Full time
Job Overview

Company Overview
Coffman Engineers, Inc. is a prominent firm providing a range of engineering services across various sectors, including commercial, healthcare, and industrial projects. Established in 1979, we have built a strong presence with employees located in over 21 offices nationwide and internationally.

Position Summary
We are seeking a Computer Support Technician with a minimum of two years of relevant experience. The ideal candidate will possess a solid background in Help Desk support and be proficient in software administration, particularly with Microsoft Office 365, Autodesk products, and Windows 10 Desktop. The role primarily involves providing desktop support for approximately 120 PC workstations within the Seattle office.

Key Responsibilities
- Deliver desktop support and troubleshooting for users.
- Manage and prioritize support tickets effectively, ensuring timely communication regarding issue status.
- Collaborate with team members to enhance service delivery and resolve technical challenges.

Qualifications
Required:

  • At least two years of experience in desktop support.
  • Familiarity with Windows 11 operating system.
  • Strong organizational skills and ability to manage multiple priorities.
  • Excellent problem-solving abilities and eagerness to learn.
  • Positive demeanor and strong work ethic.
  • Ability to work collaboratively in a team-oriented environment.

Preferred:

  • Experience in the architecture, engineering, and construction (A/E/C) industry.
  • Proficiency in installing and troubleshooting Autodesk products.
  • Experience with deploying Office 365 solutions.
  • Strong customer service orientation.

Compensation
The expected hourly rate for this position ranges from $24.04 to $31.25.

Why Work with Us?
Coffman Engineers is dedicated to fostering a supportive work environment that prioritizes employee growth and development. We offer competitive salaries and a comprehensive benefits package, including eligibility for annual bonuses, a flexible PTO program, and opportunities for professional advancement. Our office culture promotes collaboration and respect, allowing you to thrive alongside talented professionals.

Application Process
Interested candidates must apply online for this position. If you require assistance with the application process, please inform us so we can provide the necessary support.

Coffman Engineers, Inc. is an Equal Opportunity and Affirmative Action Employer, welcoming applicants from diverse backgrounds.



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