Release of Information Specialist
6 days ago
VRC Companies is seeking a highly skilled and detail-oriented Release of Information Specialist to join our team. As a key member of our VitalChart department, you will be responsible for processing medical records requests in a timely and efficient manner while ensuring accuracy and confidentiality.
Key Responsibilities- Process medical records requests from healthcare clients, prioritizing tasks based on turnaround timeframes and procedures.
- Validate requests and signed patient authorizations for compliance with HIPAA and other applicable federal and state statutes.
- Classify request types correctly and log requests into our ROI software.
- Retrieve and upload requested portions of patient medical charts from electronic or physical repositories.
- Perform Quality Control checks to ensure accuracy and avoid breaches of Protected Health Information (PHI).
- Check for accurate invoicing and adjust invoices as needed.
- Release requests to valid requesting entities and reject requests that are not HIPAA-compliant or otherwise valid.
- Document exceptions, communications, and other relevant information related to requests in our ROI software.
- Alert supervisors to any questionable or unusual requests or communications.
- Ensure adequate office supplies are available to carry out tasks efficiently.
- High School Diploma (GED) required; degree preferred.
- Prior experience with ROI fulfillment preferred.
- Demonstrated attention to detail and ability to prioritize tasks.
- Demonstrated documentation and communication skills.
- Demonstrated ability to maintain productivity and quality performance.
- Basic knowledge of medical records and HIPAA preferred.
- Prior experience with EHR/EMR platforms and Windows environment preferred.
- Strong computer skills and Microsoft Office skills required.
- Ability to work 8 hours quietly at a computer screen and keyboard/mouse.
- Ability to withstand pressures of constant deadlines and changing healthcare environment.
- Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time.
- Eyesight sufficient to effectively read documents and accurately view information on a computer monitor.
- Speaking and hearing ability sufficient to communicate effectively.
- Ability to lift 20 pounds occasionally and 10 pounds frequently.
- Ability to respond in a professional manner to angry customers and requestors.
VRC Companies is an equal opportunity employer and offers a competitive compensation package, including benefits and opportunities for professional growth and development.
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