Restaurant Operations Manager

21 hours ago


Cumming, Georgia, United States Jim 'N Nick's Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Jim 'N Nick's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.

Key Responsibilities
  • Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining high standards of quality and cleanliness.
  • Team Leadership: Lead and motivate a team of servers, hosts/hostesses, and kitchen staff to ensure excellent customer service and a positive dining experience.
  • Customer Service: Ensure that every customer has an exceptional dining experience, responding promptly to customer complaints and concerns.
  • Food Safety and Quality: Maintain a safe and healthy environment for customers and employees, adhering to all food safety and quality standards.
  • Inventory Management: Manage inventory levels, ordering supplies, and controlling costs to ensure efficient operations.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in managing teams and driving results.
  • Customer Service: Excellent customer service skills, with the ability to respond to customer complaints and concerns in a professional and courteous manner.
  • Food Safety and Quality: Knowledge of food safety and quality standards, with the ability to maintain a safe and healthy environment for customers and employees.
  • Inventory Management: Experience with inventory management, including ordering supplies and controlling costs.
  • Communication: Excellent communication skills, with the ability to effectively communicate with team members, customers, and management.
Physical Requirements

This position requires the ability to stand for long periods, lift up to 50 pounds, and move quickly and efficiently in a fast-paced environment.



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