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Experienced Restaurant Operations Manager

2 months ago

Cumming, Georgia, United States IHOP Full time

Immediate Opening for Restaurant General Manager

Are you dedicated to fostering a friendly and efficient dining atmosphere? Do you excel in high-energy restaurant environments?

As a Restaurant General Manager at IHOP, you will be instrumental in providing outstanding customer service. Your role will involve overseeing daily operations, including the recruitment, training, and management of all restaurant personnel. Key responsibilities will include inventory oversight, procurement of food and supplies, managing labor and food expenses, driving sales, and ensuring customer satisfaction.

At IHOP, we believe that smiles and great food are central to our mission. In the role of General Manager, you will lead a talented team and immerse yourself in a lively work culture that promotes the development of essential leadership skills. If you are eager to make a meaningful contribution and be part of a vibrant team, we encourage you to consider this opportunity.

Key Responsibilities:

  • Staff Leadership: Recruit, train, and supervise team members while promoting a positive workplace culture.
  • Operational Oversight: Ensure seamless daily operations, manage inventory levels, and uphold health and safety regulations.
  • Financial Management: Monitor labor and food costs, assess financial performance, and enhance profitability.
  • Customer Experience Enhancement: Provide exceptional service, address guest concerns, and implement strategies to improve satisfaction.
  • Sales and Marketing Initiatives: Boost revenue through effective sales tactics and promotional efforts.
  • Quality Assurance: Maintain high standards of food quality and consistency.
  • Administrative Management: Oversee budgets, scheduling, and payroll processes.
  • Strategic Planning: Develop policies and establish performance objectives aligned with corporate goals.

Qualifications:

  • Demonstrated experience in restaurant management.
  • A college degree is preferred; a minimum of 4 years of General Management experience in a restaurant setting is required.
  • Proficient in computer applications (MS Word, Excel).
  • Must possess a valid driver's license, reliable transportation, and proof of insurance.
  • Eligibility to work in the United States is required.
  • Must reside within a reasonable commuting distance from the restaurant.
  • Agreement to undergo a background and credit check is necessary.
  • Successful completion of pre-employment and random drug tests is required.
  • ServSafe Certification is mandatory.

Personal Attributes:

  • Strong self-discipline, initiative, and leadership capabilities.
  • Friendly demeanor, excellent interpersonal skills, and a professional appearance.
  • Exceptional communication skills for interacting with a diverse team.

Benefits Offered:

  • Paid time off.
  • Performance-based bonuses.
  • Comprehensive training programs.
  • Employee discounts.
  • Health insurance options.
  • Competitive salary.

Note: This job description is not exhaustive. Responsibilities may evolve as necessary.

If you are a motivated and skilled professional looking to advance your career, we invite you to explore this opportunity with IHOP.

Since 1958, IHOP has been a place where people gather over breakfast, enjoy breaks, and share moments. Our culture is built on smiles, and we are excited about the positive changes happening within our organization.