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Experienced Restaurant Operations Manager

2 months ago

Cumming, Georgia, United States IHOP Full time

Immediate Opening for Restaurant General Manager

Are you dedicated to fostering a friendly and efficient dining atmosphere? Do you excel in high-energy restaurant environments?

At IHOP, we are seeking a Restaurant General Manager to be instrumental in providing outstanding customer service. You will oversee daily operations, which include recruiting, training, and managing all restaurant personnel. Your role will involve inventory oversight, ordering food and supplies, managing labor and food costs, boosting sales, and ensuring customer satisfaction.

As a General Manager at IHOP, you will lead a skilled team and immerse yourself in a lively work culture that allows you to cultivate essential leadership abilities. If you are prepared to make a meaningful contribution and be part of a vibrant team, we encourage you to consider this opportunity.

Key Responsibilities:

  • Staff Leadership: Recruit, train, and supervise team members while promoting a positive workplace culture.
  • Operational Oversight: Ensure seamless daily operations, manage inventory, and uphold health and safety regulations.
  • Financial Management: Control labor and food expenses, assess financial performance, and enhance profitability.
  • Customer Experience Enhancement: Provide exceptional service, address guest concerns, and implement strategies to elevate satisfaction.
  • Sales and Marketing Initiatives: Drive revenue through effective sales tactics and promotional efforts.
  • Quality Assurance: Maintain high standards of food quality and consistency.
  • Administrative Duties: Oversee budgets, schedules, and payroll.
  • Strategic Planning: Develop policies and establish performance objectives aligned with corporate goals.

Qualifications:

  • Demonstrated experience in restaurant management.
  • A college degree is preferred. A minimum of 4 years of proven experience in Restaurant General Management is required.
  • Proficient in computer applications (MS Word, Excel).
  • Must have a valid driver's license, reliable transportation, and proof of insurance.
  • Eligibility to work in the United States is required.
  • Residence within a reasonable commuting distance is necessary.
  • Agreement to undergo a background and credit check is required.
  • Successful completion of pre-employment and random drug screenings is mandatory.
  • ServSafe Certification is required.

Personal Attributes:

  • Self-motivated, proactive, and capable of leading others.
  • Friendly demeanor, strong interpersonal skills, and a professional appearance.
  • Excellent communication skills for interacting with diverse team members.

Benefits Offered:

  • Paid time off.
  • Performance-based bonuses.
  • Comprehensive training programs.
  • Employee discounts.
  • Health insurance options.
  • Competitive salary.

Note: This job description is not exhaustive and responsibilities may vary as needed.

IHOP has been a beloved dining destination where individuals gather over breakfast, enjoy casual meals, and create lasting memories. Our commitment to smiles and exceptional service is at the core of our culture.