Cruise Sales Consultant

3 weeks ago


Aventura, Florida, United States Crystal Cruises Full time
Job Overview

Crystal Cruises is seeking a highly motivated and results-driven Sales Representative to join our Inbound Sales Team.

As a Sales Representative, you will be responsible for generating revenue by closing cruise sales from inbound calls and working with Travel Partners.

Key Responsibilities
  • Meet or exceed sales goals and conversion standards selling cruises to various destinations.
  • Provide exceptional customer service to incoming calls, ensuring a positive and professional experience for our clients.
  • Develop and maintain strong relationships with Travel Partners to drive sales and revenue growth.
  • Stay up-to-date on Crystal Cruises' offerings, including itineraries, amenities, and promotions, to effectively communicate the value of our products to clients.
  • Collaborate with internal departments to facilitate bookings and sales, ensuring seamless execution and customer satisfaction.
  • Participate in ongoing training and development to enhance knowledge and skills, driving continuous improvement and excellence in sales performance.
Requirements
  • High School Diploma or equivalent.
  • Minimum 1 year of sales experience, preferably in the travel or hospitality industry.
  • Strong verbal communication skills, with the ability to effectively communicate with clients and Travel Partners.
  • Excellent customer service skills, with a focus on delivering high-quality service and building strong relationships.
  • Ability to work in a fast-paced environment, meeting sales goals and deadlines while maintaining a high level of accuracy and attention to detail.
  • Knowledge of Microsoft Office and CRM systems, with the ability to quickly learn and adapt to new technologies.


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