Junior Marketing Coordinator

2 weeks ago


Ellicott City, Maryland, United States DreamCrafters Management Full time

Position Overview:
We are looking for enthusiastic individuals with a background in customer service, customer relations, and support to contribute to our marketing efforts.

Role Summary:
The ideal candidate will take on the responsibilities of an Entry-Level Marketing Assistant, engaging in a full-time capacity.

Successful applicants will typically possess an outgoing demeanor, be approachable, and thrive in collaborative settings. The primary objective of this role is to ensure customer satisfaction while fostering professional growth.

Key Responsibilities:
- Execute and manage Sales and Marketing initiatives to uphold high standards of service and customer satisfaction.
- Engage with customers directly in an office environment, as remote work options are not available.
- Accurately process orders and maintain data integrity.
- Represent the company and its brands positively at all times.
- Assess customer needs and suggest appropriate products and services or refer leads to the sales team based on expertise.
- Cultivate a positive, enjoyable, and motivating atmosphere to boost employee performance and enhance customer satisfaction.
- Regularly communicate with the Sales and Marketing team regarding objectives and progress.
- Assist in training sessions if promoted to a Training or Leadership role.
- Address customer complaints, provide effective solutions, and ensure follow-up for resolution.

Qualifications:
- A degree in Business or a related field is preferred.
- Ability to handle customer inquiries and complaints effectively.
- Flexibility in work schedule is essential.
- Candidates must be at least eighteen years old and authorized to work in the United States.



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