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Junior Marketing Coordinator

2 months ago

Ellicott City, Maryland, United States DreamCrafters Management Full time

Position Overview:
We are looking for motivated individuals with a background in customer service and support to take on the role of an Entry-Level Marketing Assistant at DreamCrafters Management.

This full-time position is ideal for candidates who are enthusiastic about contributing to a team-oriented environment while focusing on customer satisfaction and professional growth.

Key Responsibilities:
- Accurately process orders and perform data entry tasks.
- Uphold a positive image of the company and its associated brands at all times.
- Conduct needs assessments for customers and suggest suitable products and services or direct leads to the sales team based on expertise.
- Foster a positive, engaging, and motivating workplace to boost employee performance and enhance customer satisfaction.
- Maintain regular communication with the Sales and Marketing team regarding objectives and progress.
- Assist in training sessions if promoted to a leadership role.
- Address customer complaints, providing timely solutions and follow-ups to ensure resolution.

Qualifications:
- A degree in Business or a related field is preferred.
- Ability to address customer inquiries effectively.
- Flexibility in work schedule is required.
- Candidates must be at least eighteen years old and authorized to work in the United States.