Part-Time Front Desk Representative

4 weeks ago


Denver, Colorado, United States Sage Hospitality Resources, LLP Full time
Front Desk Agent Job Description

We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at The Crawford Hotel in Denver, Colorado.

Key Responsibilities:

  • Respond to guest inquiries and provide accurate information in a professional and courteous manner.
  • Complete check-in and check-out procedures for guests, using both manual and computerized methods.
  • Calculate and post monies, receipts, and guest accounts using accurate cash handling methods.
  • Answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information.
  • Maintain good customer relations by keeping abreast of all in-house and area functions.

Requirements:

  • High school diploma or equivalent.
  • None required, but past experience in dealing directly with the public and acquired general knowledge of basic customer service skills is preferred.
  • Must be fluent in oral and written English.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems.

Benefits:

  • Opportunity to earn property incentives.
  • Complementary RTD EcoPass.
  • Paid sick time.
  • Eligible to participate in the Company's 401(k) program with employer matching.
  • Employee Assistance Program.
  • Great discounts on Hotels, Restaurants, and much more.

Working Conditions:

  • Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting.
  • Occasional standing, carrying, and lifting of files and office items up to 25 lbs.

EOE Protected Veterans/Disability



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