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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at UTHealth Houston. As a key member of our healthcare team, you will be responsible for ensuring medical necessity compliance, verifying eligibility, and posting payments.
Key Responsibilities- Obtain demographic, insurance, and financial information from patients or guarantors and enter it into our computer system with high accuracy.
- Schedule patient appointments and enter required information into the computer system in a timely and accurate manner.
- Explain required forms to patients or guarantors and obtain necessary signatures.
- Ensure medical necessity compliance by obtaining necessary data, reviewing our Compliance System, communicating information to patients or guarantors, and obtaining necessary signatures.
- Protect the financial integrity of our facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
- Verify insurance eligibility and benefits and ensure all notifications and authorizations are completed within required timeframes.
- Post payments in the computer system and generate patient receipts.
- Communicate effectively and professionally with physicians, care management, ancillary departments, nursing units, physicians' office staff, insurance companies, patients, and their families.
- Complete thorough and accurate documentation.
- Ability to multitask.
- Proficient typing/keyboarding skills.
- High school diploma or equivalent.
- Two years of experience in a hospital or medical business office setting.
As a valued member of our team, you will enjoy a comprehensive and competitive benefits package, including 100% paid medical premiums for full-time employees, generous time off, and a range of employee discounts and resources.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are looking for a rewarding career in healthcare, please submit your application.
