Patient Access Representative II M-F 8a-5p

3 days ago


Katy, Texas, United States MHS Physicians of Texas Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative II to join our team at MHS Physicians of Texas. As a Patient Access Representative II, you will be responsible for scheduling patient appointments, obtaining demographic and insurance information, and ensuring medical necessity compliance.

Key Responsibilities
  • Schedule patient appointments and enter required information in the computer system in an accurate and timely manner.
  • Obtain demographic, insurance, and financial information from patients or guarantors and enter information in the computer system with a high degree of accuracy.
  • Explain all required forms to patients or guarantors and obtain necessary signatures.
  • Ensure medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to patients or guarantors, and obtaining necessary signatures.
  • Protect the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
  • Verify insurance eligibility and benefits and ensure all notifications and authorizations are completed within the required timeframes.
  • Post payments in the computer system and generate patient receipts.
  • Monitor, review, and resolve patient account issues on assigned reports.
  • Communicate effectively and professionally with physicians, ancillary departments, nursing units, physicians' office staff, insurance companies, patients, and their families.
Requirements
  • Two years of experience in a hospital or customer service setting.
  • Ability to multi-task.
  • Proficient typing/keyboarding skills.
Working Conditions

This position requires a high level of accuracy and attention to detail. The ideal candidate will be able to work in a fast-paced environment and prioritize tasks effectively.



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