Customer Service Representative

4 weeks ago


Newark, New Jersey, United States Alay Home Care Full time
Job Opportunity: Customer Relationship Manager

Alay Home Care is seeking a skilled Customer Relationship Manager to join our team. As a key member of our care team, you will be responsible for building and maintaining strong relationships with our clients and their families.

Key Responsibilities:

  • Answer inquiries and address concerns in a timely and professional manner
  • Coordinate care schedules and ensure client satisfaction
  • Collaborate with our care team to ensure seamless service delivery
  • Utilize excellent communication skills, empathy, and problem-solving abilities to resolve client issues

Requirements:

  • At least 3 years of Support Coordination Experience
  • 2 work references available for contact
  • Strong problem-solving and organizational skills
  • Excellent verbal and written communication abilities
  • Proficiency in using Google Apps (Gmail, Drive, Voice, Meet, Sheet, Docs, and Hangouts)
  • Ability to travel up to 50% of the time and have a valid Driver's License

About Alay Home Care:

Alay Home Care is a DDD Provider established in 2018, dedicated to supporting individuals with Developmental Disabilities by providing Direct Care Staff in the Home and Community Settings. Our team has over 22 years of experience in the home care industry.

What We Offer:

  • Competitive annual salary of $45,760
  • Great benefits, including Medical, Dental, Vision, and Paid Time Off

Join our team and make a real difference in the lives of those we serve.



  • Newark, New Jersey, United States FastSigns Full time

    {"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for current and prospective customers. Your primary goal is to provide exceptional customer service, ensuring that every interaction is positive and memorable.Key SkillsExcellent...


  • Newark, New Jersey, United States Jackmont Hospitality Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Jackmont Hospitality. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities: Greet incoming and departing...


  • Newark, New Jersey, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with inquiries, complaints, and policy...


  • Newark, New Jersey, United States Fresh Form Draft Full time

    Job Title: Call Center RepresentativeWe are seeking a highly motivated and customer-focused Call Center Representative to join our team at Fresh Form Draft. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, resolving issues, and providing information about our...


  • Newark, New Jersey, United States Scopeair Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide a wide range of financial services to...


  • Newark, New Jersey, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member OpportunityAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders and work efficiently with...


  • Newark, New Jersey, United States Jackmont Hospitality Full time

    Job SummaryWe are seeking a highly skilled and friendly Customer Service Representative to join our team at Jackmont Hospitality. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all who visit our establishment.Key...


  • Newark, New Jersey, United States MMC Group Full time

    Job Title: Bilingual Customer Service RepresentativeMMC Group is seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced call center...


  • Newark, New Jersey, United States Conduent State & Local Solutions, Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Newark, New Jersey, United States Enterprise Holdings Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Enterprise Holdings. As a key member of our branch team, you will provide exceptional customer service, support rental operations, and contribute to the overall success of our business.Key ResponsibilitiesProvide superior customer service, responding to customer...


  • Newark, New Jersey, United States Conduent Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Conduent. As a key member of our client-facing team, you will be responsible for providing exceptional service to our clients' customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve...


  • Newark, New Jersey, United States Bunzl Outsourcing Services Limited Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...


  • Newark, New Jersey, United States Conduent Full time

    At Conduent, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional service to our clients' customers, answering calls, and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Newark, New Jersey, United States Domino's Franchise Full time

    Job DescriptionAs a Customer Service Representative at Domino's Franchise, you will be responsible for providing excellent customer service to our valued customers. Your duties will include operating all equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, and completing associated paperwork.Key...


  • Newark, New Jersey, United States Jackmont Hospitality Full time

    Job SummaryWe are seeking a friendly and outgoing individual to join our team as a Customer Service Representative at our airport restaurant. As a key member of our service team, you will be responsible for providing exceptional guest experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesGreet and welcome guests...


  • Newark, New Jersey, United States Jackmont Hospitality Full time

    Job OverviewAs a Customer Service Representative with Jackmont Hospitality, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Greet guests warmly and ensure a smooth handoff to the service staff.Promptly answer incoming calls and provide excellent service.Manage the flow of...


  • Newark, New Jersey, United States Jackmont Hospitality Full time

    Job SummaryAs a Customer Service Representative with Jackmont Hospitality, you will be the face of our company, providing exceptional service to our guests at Newark Liberty International Airport. Your warm smile and friendly demeanor will make our guests feel welcome and valued.Key Responsibilities: Greet guests warmly and ensure a smooth dining...


  • Newark, New Jersey, United States Conduent Full time

    Customer Service Representative English/SpanishConduent is a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments. We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team.About the Role:Respond to customer inquiries in English and Spanish via...


  • Newark, New Jersey, United States Porter Airlines Full time

    Job Summary:As a Customer Service Representative at Porter Airlines, you will play a vital role in ensuring the highest level of customer satisfaction. Reporting to the Station Manager, Newark, you will contribute to the efficient day-to-day operations of the department.Duties & Responsibilities:Customer Service: Provide high-quality customer service to...


  • Newark, New Jersey, United States Porter Airlines Full time

    Job Summary:As a Customer Service Representative at Porter Airlines, you will play a vital role in ensuring the smooth operation of our airport services. Reporting to the Station Manager, you will contribute to the efficient day-to-day operations of the department.Duties & Responsibilities:Provide Exceptional Customer Service: Deliver high-quality service to...