Program Support Specialist Senior
3 days ago
The Virginia Department of State Police is seeking a highly skilled Program Support Technician Senior to join our team in the Criminal Justice Information Services Division at State Police Headquarters in North Chesterfield, Virginia.
The successful candidate will be responsible for maintaining compliance with the Code of Virginia and ensuring that Virginia agencies adhere to the VCIN Manual and federal regulations. They will also retrieve Purpose Code X inquiries from VCIN Archival Client or requests from the FBI, research inquiries to determine the origin and establish a point of contact, and contact each point of contact per inquiry to determine if the reason for query is in accordance with the Code of Virginia.
The ideal candidate will have considerable knowledge of office practices and procedures, as well as Virginia Criminal Information Network (VCIN) / National Crime Information Center (NCIC) requirements. They will also possess skill in the operation of computers and using Microsoft Office applications and databases to access and retrieve data and records.
About the Agency:We are a diverse team of change makers and innovators, committed to serving every city, county, town, resident, and visitor of the Commonwealth through our vast public safety mission.
As a member of our team, you will have the opportunity to make a difference by working on special projects and collaborating with VCIN analysts and representatives to ensure compliance of requesting agencies.
Minimum Qualifications:- Considerable knowledge of office practices and procedures; and of Virginia Criminal Information Network (VCIN) / National Crime Information Center (NCIC) required.
- Knowledge of State and federal criminal history databases (VCIN / NCIC); of research and analysis methods; of office practices and procedures; and some knowledge of data analysis.
- Skill in the operation of computers and using Microsoft Office applications and databases to access and retrieve data and records, and in organization and time management.
- Demonstrated ability to research and compare and contrast data; to analyze and interpret State and federal policies and procedures; to apply critical thinking and sound judgement to interpret laws, regulations, and other source documents to formulate conclusions and provide recommendations; to provide attention to detail and organization; and to communicate effectively orally and in writing in English with staff, external agencies and officials.
- High School Diploma or GED equivalent.
- Must be VCIN certified which requires either U.S. citizenship or a lawful permanent resident of the United States and eligible for naturalization.
- Experience working in a public safety environment and with sensitive and confidential information preferred.
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