Pickleball Membership Sales Representative

5 days ago

Phoenix, Arizona, United States Center Court Pickleball Club Full time
Job Title: Membership Sales Associate

At Center Court Pickleball Club, we are seeking a highly motivated and customer-focused Membership Sales Associate to join our team. As a key member of our sales team, you will be responsible for promoting and selling memberships to our pickleball enthusiasts while providing exceptional customer service.

Key Responsibilities:
  • Respond to inquiries from prospective members and provide information about club activities, events, and programs.
  • Conduct tours of the facility and explain membership options and benefits.
  • Process membership applications, payments, and renewals.
  • Collaborate with the marketing team to develop and distribute promotional materials and social media content.
  • Attend community events to promote the club and recruit new members.
  • Collaborate with club management to plan and promote special events, tournaments, and social activities.
Front Desk Responsibilities:
  • Handle member concerns, complaints, and suggestions, and escalate issues as needed.
  • Greet and farewell members and guests with a friendly and welcoming demeanor.
  • Manage the front desk: check members in, answer phone calls, and respond to emails.
  • Schedule court reservations and manage court availability.
  • Assist with equipment rentals and retail sales.
  • Keep the front desk and social areas clean and organized.
  • Provide information on club events, programs, and tournaments.
  • Assist with coordinating and scheduling private lessons and clinics.
Ambassador Responsibilities:
  • Ensure all members have a curated experience.
  • Ensure the courts, social area, member lounge, food & beverage area, and locker room are clean and organized.
  • Assist and help manage open play, leagues, and events.
  • Assist and help with ball machine rental use.
Qualifications:
  • High school diploma or equivalent required, some college coursework preferred.
  • 1-2 years of sales or customer service experience, preferably in a sports or fitness environment.
  • Excellent communication, interpersonal, and organizational skills.
  • Proficiency in Microsoft Office and database management software.
  • Ability to work flexible hours, including evenings and weekends.
  • Passion for pickleball and a commitment to providing exceptional customer service.

This is a full-time position with opportunities for growth and advancement within the organization. If you are a friendly and energetic individual with a passion for customer service and pickleball, we encourage you to apply for this exciting opportunity.

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