Patient Services Coordinator

3 days ago


Concord, North Carolina, United States OrthoCarolina Full time
Job Summary

OrthoCarolina is seeking a highly skilled Patient Services Specialist to join our team at our Concord office location. As a Patient Services Specialist, you will play a vital role in ensuring the smooth operation of our medical office.

Key Responsibilities
  • Greet patients and prepare forms for their visit
  • Collect and verify patient information for accurate processing of claims
  • Prepare paperwork necessary for patient visits, including medical records and insurance forms
  • Answer incoming phone calls and direct calls to the appropriate staff member
  • Perform cashier duties, including posting charges and collecting co-payments and balances due
  • Follow established procedures for releasing medical information and completing FMLA/disability forms
Requirements
  • High school graduate; Associate's or Bachelor's degree preferred
  • Minimum one year experience in a medical clinic setting
  • Good customer and computer skills, with working knowledge of insurance
  • Knowledge of medical terminology preferred
Benefits
  • Medical, dental, and vision insurance
  • Health Savings Account
  • Life insurance
  • Voluntary Supplemental Life and Critical Illness/Accident/Hospital Indemnity insurance
  • Short-term and long-term disability insurance
  • 401(k)/ROTH retirement plan
  • Employer 401(k) Safe Harbor and Profit Sharing Plan
  • 529 Savings Plan
  • Employee Assistance Program
  • Voluntary Wellness Program
  • Tuition Reimbursement
  • Voluntary Legal Plan/Identity Theft


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