Customer Service Manager Assistant

2 weeks ago


Ann Arbor, Michigan, United States Kroger - Milan Full time
Job Title: Assistant Customer Service Manager

At Kroger - Milan, we are seeking a highly skilled and motivated Assistant Customer Service Manager to join our team. As a key member of our Front-end department, you will play a vital role in creating an exceptional customer experience and driving sales and profit growth.

Key Responsibilities:
  • Lead by example and demonstrate a customer-first approach, ensuring that every customer interaction is positive and memorable.
  • Collaborate with the department manager to develop and implement strategies to drive sales and profit growth, while maintaining high standards of quality and customer satisfaction.
  • Supervise and train Front-end associates to ensure they have the skills and knowledge needed to provide excellent customer service and meet sales and profit goals.
  • Monitor and control supply expenses, manage cash control, and maintain accurate records to ensure the department's financial performance is optimized.
  • Develop and implement action plans to achieve desired results, and collaborate with Front-end associates to promote teamwork and a positive work environment.
Requirements:
  • High school diploma or equivalent required; management experience and second language skills preferred.
  • Effective communication and leadership skills, with the ability to motivate and inspire associates to deliver exceptional customer service.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job DescriptionVictory Automotive Group is seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and text message.Responsibilities:Manage inbound and...


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job Description:Victory Automotive Group Inc. is a leading automotive group with over 50 dealerships across the United States. We are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Advocate.Key Responsibilities:Manage inbound and outbound customer calls regarding scheduling service appointments and...


  • Ann Arbor, Michigan, United States Kroger - Milan Full time

    Job Title: Assistant Customer Service ManagerAt Kroger - Milan, we are seeking a highly skilled and motivated Assistant Customer Service Manager to join our team. As a key member of our Front-end department, you will play a vital role in creating an exceptional customer experience and driving sales and profit growth.Key Responsibilities:Customer Service:...


  • Ann Arbor, Michigan, United States Victory Automotive Group Customer Contact Center Full time

    Job Title: Call Center Lead RepresentativeVictory Automotive Group is seeking a highly skilled and motivated Call Center Lead Representative to join our Corporate Call Center team. As a Call Center Lead Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring a positive experience for our...


  • Ann Arbor, Michigan, United States Burlington Full time

    Customer Service LeadBurlington is seeking a Customer Service Lead to join our team. As a key member of our service team, you will be responsible for ensuring efficient service at the front of lines, assisting management in communicating promotions and company updates, and monitoring and validating returns, exchanges, check authorizations, voids, and other...


  • Ann Arbor, Michigan, United States Busch's Inc. Full time

    Job OverviewBusch's Inc. is seeking a highly motivated Guest Service Manager Assistant to join our team. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences and ensuring seamless store operations.Key ResponsibilitiesLead guest service operations, ensuring a welcoming and inclusive environment...

  • Assistant Manager

    2 hours ago


    Ann Arbor, Michigan, United States Lush Handmade Cosmetics Full time

    Job Summary: We are seeking an experienced Assistant Manager to join our team at Lush Handmade Cosmetics. As a key member of our retail leadership team, you will be responsible for driving sales, leading a team of sales associates, and ensuring exceptional customer service. Responsibilities: Collaborate with the shop manager to develop and implement sales...


  • Ann Arbor, Michigan, United States Burlington Full time

    Customer Service LeadBurlington is seeking a Customer Service Lead to join our team. As a key member of our customer service team, you will be responsible for ensuring efficient service at the front of lines, assisting management in communicating promotions and company updates, and monitoring and validating returns, exchanges, check authorizations, voids,...


  • Ann Arbor, Michigan, United States Zingerman's Service Network, Inc. Full time

    About UsZingerman's Mail Order is the online and catalog shop for Zingerman's, shipping great food and gifts across America.Job TypeTemporaryJob DescriptionAs a member of our Seasonal Customer Service Center Holiday Crew, you will be responsible for providing exceptional customer service to our customers through various communication channels. You will be...


  • Ann Arbor, Michigan, United States Zingerman's Service Network, Inc. Full time

    About UsZingerman's Mail Order is the online and catalog shop for Zingerman's, shipping great food and gifts across America.Job TypeTemporaryJob DescriptionWe're seeking a skilled Customer Service Representative to join our Holiday Crew at Zingerman's Mail Order. As a key member of our team, you'll provide exceptional customer service, ensuring a positive...


  • Ann Arbor, Michigan, United States Kroger - Milan Full time

    Customer Service Representative Job DescriptionAt Kroger - Milan, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring a positive shopping experience, and maintaining a safe and clean store environment.Key...


  • Ann Arbor, Michigan, United States Sage Solutions Group Full time

    Customer Success ProfessionalWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Professional. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Ann Arbor, Michigan, United States Sage Solutions Group Full time

    Job Title: Customer Care SpecialistWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our customer success team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide prompt and courteous assistance to customers...

  • Funeral Service Assistant

    59 minutes ago


    Ann Arbor, Michigan, United States Service Corporation International Full time

    Job SummaryAs a Funeral Service Assistant at Service Corporation International, you will play a vital role in ensuring the smooth execution of funeral services. Your responsibilities will include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, and driving family members. You will also assist with the...


  • Ann Arbor, Michigan, United States Gardner-White Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.Key ResponsibilitiesCustomer Interaction: Greet customers warmly in person...


  • Ann Arbor, Michigan, United States Audi, Porsche, Volkswagen of Ann Arbor Full time

    Job Summary:Audi, Porsche, Volkswagen of Ann Arbor is seeking a highly skilled and customer-focused Cashier/Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a seamless experience for our clients.Key Responsibilities:Customer...


  • Ann Arbor, Michigan, United States Binson's Home Health Care Centers Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Associate at Binson's Medical Equipment & Supplies. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and supporting the overall success of our...


  • Ann Arbor, Michigan, United States 360 Customer Inc. Full time

    Job Title: Special Education TeacherWe are seeking a dedicated and passionate Special Education Teacher to join our team at 360 Customer Inc. The ideal candidate will have a strong commitment to creating a supportive and inclusive learning environment for students with special needs.Responsibilities:Develop and implement individualized education programs...


  • Ann Arbor, Michigan, United States Amcor plc Full time

    Job Title: Customer Account SpecialistWe are seeking a highly skilled and motivated Customer Account Specialist to join our team at Amcor plc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Manage customer relationships and ensure timely...


  • Ann Arbor, Michigan, United States U-Haul Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers, ensuring their needs are met...