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Customer Service Representative

2 months ago

Ann Arbor, Michigan, United States Binson's Home Health Care Centers Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Associate at Binson's Medical Equipment & Supplies. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and supporting the overall success of our organization.

Key Responsibilities
  • Greet customers and assist with product inquiries in a professional and courteous manner.
  • Stock shelves and rotate inventory to maintain a well-organized and visually appealing store environment.
  • Clean displays, shelves, and work areas to ensure a clean and safe shopping environment.
  • Enter patient information into our computer system accurately and efficiently.
  • Answer calls and assist customers or route calls to the appropriate department.
  • Perform additional duties as assigned by management.
What We Offer
  • Competitive wages and benefits package.
  • Health, dental, vision, and life insurance.
  • Paid holidays and floating holiday.
  • Paid vacation time.
  • 401k retirement savings plan.
  • Growth and advancement opportunities.
  • Paid training and development programs.
Requirements
  • High school diploma or equivalent.
  • Excellent customer service skills.
  • Strong communication and interpersonal skills.
Why Work with Us?

At Binson's Medical Equipment & Supplies, we value our employees and offer a supportive and dynamic work environment. We are committed to providing our customers with the best possible experience and are seeking individuals who share our passion for delivering exceptional service.