Zingerman's Holiday Customer Service Representative

1 week ago


Ann Arbor, Michigan, United States Zingerman's Service Network, Inc. Full time
About Us

Zingerman's Mail Order is the online and catalog shop for Zingerman's, shipping great food and gifts across America.

Job Type

Temporary

Job Description

As a member of our Seasonal Customer Service Center Holiday Crew, you will be responsible for providing exceptional customer service to our customers through various communication channels. You will be the face of Zingerman's, ensuring that every customer interaction is positive and memorable.

Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process customer orders and resolve any issues related to order fulfillment
  • Collaborate with the team to achieve sales goals and provide excellent customer service
Requirements

To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You will also need to be familiar with our products and services, as well as have a passion for providing exceptional customer service.



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