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Front Desk Representative

2 months ago

Chandler, Arizona, United States Aimbridge Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Element Chandler Fashion Center. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.

Responsibilities
  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation
  • Handle guest inquiries and resolve issues in a professional and courteous manner
  • Operate the front desk computer system and maintain accurate records
  • Perform other duties as assigned, including assisting with room assignments and providing general information to guests
Requirements
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office suite
What We Offer

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer a 401(k) retirement plan and daily pay options.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.