Front Desk Representative
6 days ago
As a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a positive and upbeat personality, excellent communication skills, and the ability to multitask in a fast-paced environment.
Responsibilities- Register guests and process check-ins and check-outs in a friendly and efficient manner
- Provide accurate and timely information to guests regarding hotel services, facilities, and hours of operation
- Handle requests for information, mail, and messages in a courteous and professional manner
- Operate the front desk computer system and maintain accurate records
- Ensure the security and confidentiality of guest information
- Perform other duties as assigned, including assisting colleagues in other areas of the hotel
- High school diploma or equivalent required; college coursework in a related field is helpful
- Experience in a hotel or related field is preferred
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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