Hotel Front Desk Supervisor

4 weeks ago


Chandler, Arizona, United States Marriott Phoenix Chandler Full time
About Us

At Marriott Phoenix Chandler, we prioritize our employees' growth and well-being. Our company culture is built on a foundation of diversity, inclusivity, and employee development. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our on-site wellness programs, local discounts, and employee rates on hotel stays make us a great place to work. We're committed to providing ongoing training and development opportunities to help our employees advance their careers.

Job Summary

We're seeking a highly organized and customer-focused Front Desk Supervisor to join our team. As a key member of our front desk team, you'll be responsible for ensuring seamless guest experiences. Your excellent communication skills and ability to multitask will be essential in this role.

Responsibilities
  • Process guest check-ins and check-outs efficiently and accurately.
  • Manage guest requests and resolve any issues promptly.
  • Count bank and balance at the beginning and end of each shift.
  • Assist with training and development of new employees.
  • Ensure compliance with company policies and procedures.
Requirements
  • 2 years of experience in a front desk or customer service role.
  • Excellent verbal and written communication skills.
  • Ability to work a variety of shifts, including days, evenings, and weekends.
  • Strong computer skills and ability to operate the Property Management System.
What We Offer

As a Front Desk Supervisor at Marriott Phoenix Chandler, you'll enjoy a competitive salary, comprehensive benefits, and opportunities for growth and development. We're an equal opportunity employer and welcome applications from diverse candidates.



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