Patient Navigator

1 week ago


Loma Linda, California, United States Loma Linda University Medical Center Full time
Job Summary:

The Patient Navigator - LVN coordinates access to healthcare services for patients, ensuring seamless navigation through the system. This role requires a strong understanding of medical terminology and the ability to communicate effectively with patients, families, and healthcare professionals. The ideal candidate will possess excellent organizational and problem-solving skills, with the ability to work independently and as part of a team.

Responsibilities:
  • Coordinate patient access to healthcare services, including scheduling appointments and managing referrals.
  • Gather and review patient medical and insurance information to ensure accurate and efficient care.
  • Act as a liaison between patients, families, and healthcare professionals to facilitate communication and resolve issues.
  • Perform patient-oriented procedures and tasks within the LVN scope of practice, education, and training.
  • Manage durable medical equipment (DME) supplies and perform wound care functions as needed.
Requirements:
  • High School Diploma or GED required.
  • Graduate from a school for Licensed Vocational Nurse (LVN) required.
  • Minimum one year experience in a medical front office setting and/or a hospital-based call center that schedules appointments for multiple clinics or departments required.
  • Minimum one year of experience working with Oncology patients preferred.
Preferred Qualifications:
  • Knowledge of medical terminology.
  • Ability to read, write legibly, and speak in English (and Spanish preferred) with professional quality.
  • Proficiency in computer and software programs necessary to the position.
  • Ability to troubleshoot and calibrate patient care equipment.
Licensures and Certifications:
  • Active California Licensed Vocational Nurse (LVN) license required.
  • Basic Life Support (BLS) certification from the American Heart Association (AHA) required.

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