Front Office Supervisor

18 hours ago


Austin, Texas, United States AccorHotel Full time
Front Office Supervisor

As a Front Office Supervisor at AccorHotel, you will be responsible for leading and supervising the day-to-day operation of the front office department to ensure exceptional guest service standards are met. Your friendly and engaging approach will make a memorable difference in our guests' experiences.

Key Responsibilities:
  • Lead and supervise front office staff to ensure seamless guest service delivery
  • Handle guest concerns and resolve issues promptly and professionally
  • Communicate daily priorities to front office staff to personalize service
What We Offer:
  • Competitive medical, dental, and vision benefits
  • 401K plan with company match
  • Employee benefit card offering discounted rates at AccorHotel properties worldwide
  • Opportunities for professional growth and development through our Academies
  • Chance to make a positive impact through our Corporate Social Responsibility activities, like Planet 21
Requirements:
  • Service-focused personality with a passion for delivering exceptional guest experiences
  • Previous experience in a leadership role, preferably in a similar industry
  • Strong interpersonal and problem-solving skills, with the ability to lead by example

Austin's largest luxury property, Fairmont Austin, offers a unique opportunity to join a dynamic and innovative hotel team in one of the fastest-growing markets in the United States. We are committed to diversity and inclusion and welcome applications from talented individuals who share our values.



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