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Front Office Operations Manager

2 months ago

Houston, Texas, United States Le Meridien Houston Downtown Full time
Job Summary

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team at Le Meridien Houston Downtown. In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests.

Key Responsibilities
  • Assist the Front Office Manager in managing the front desk operations, including check-in, check-out, and guest services.
  • Help manage the staff, ensuring that all procedures and policies are followed.
  • Work closely with the Front Office Manager to ensure seamless operations and excellent customer service.
  • Assist with managing the front office budget and ensuring that all financial transactions are accurate and up-to-date.
  • Develop and implement strategies to improve front office operations and customer satisfaction.
Requirements
  • Prefer 1+ year departmental management or supervisory experience in hotel front office.
  • Ability to manage and lead each discipline of the department independently.
  • Prior cash handling experience necessary.
  • Ability to communicate effectively with the public and other Team Members.
  • Computer experience required.
Benefits

As a member of the Le Meridien Houston Downtown team, you will enjoy a comprehensive benefits package, including:

  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match