Customer Service Representative

2 days ago


Providence, Rhode Island, United States Scott Anthony Group Inc Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving technical issues, providing product information, and ensuring a positive customer experience.

Key Responsibilities:

  • Respond to customer inquiries and complaints in a timely and professional manner
  • Provide detailed information about our products and services
  • Troubleshoot and resolve technical issues
  • Document and update customer records
  • Develop and maintain a knowledge base of our products and services

Requirements:

  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks
  • Positive and professional demeanor
  • Ability to build rapport with clients


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