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Front Desk Coordinator

1 month ago

Charlotte, North Carolina, United States Speaks Law Firm Full time
Job Summary

We are seeking a highly skilled and bilingual Front Desk Receptionist to join our team at Speaks Law Firm. The ideal candidate will possess excellent communication skills, a strong passion for customer service, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Welcome clients and visitors with a warm and professional demeanor.
  • Answer incoming calls and forward messages to the appropriate contact in a timely and accurate manner.
  • Schedule and confirm appointments, ensuring seamless communication with clients and staff.
  • Maintain a neat and tidy front desk and lobby area, reflecting the firm's commitment to excellence.
  • Assist with various administrative tasks, including copying, scanning, and emailing documents.
  • Coordinate with clients and staff to ensure the smooth execution of tasks and projects.
Requirements
  • High School Diploma or equivalent required.
  • Two years of customer service or reception experience preferred.
  • Associate's degree or higher preferred.
  • Bilingual in Spanish required.
  • Law Firm experience preferred.
  • Notary Public required or willingness to obtain within six months.
Compensation and Benefits

We offer a competitive hourly rate of $15-$18, depending on qualifications and experience. Our benefits package includes medical, dental, vision, 401k, PTO, and parental leave.