Executive Meeting Manager

3 weeks ago


Orlando, Florida, United States Element Orlando Universal Blvd Full time
About the Role

The Executive Meeting Manager is a key member of our Convention Services Department, responsible for identifying and implementing profitable execution of all groups. This role requires a strong understanding of revenue management, sales techniques, and customer advocacy.

Key Responsibilities
  • Revenue Growth: Ensure that each group meets or exceeds their revenue expectations based on their contracts.
  • Customer Advocacy: Active and positive contribution towards a high-performance culture within the Convention Services Department.
  • Sales and Marketing: Optimize room rental charges, participate in industry-related organizations, and develop strong relationships with clients.
  • Event Execution: Provide overall direction, coordination, and ongoing evaluation of operations, including detailed execution of all banquet event orders.
  • Audio/Visual and Technology: Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.
  • Computer Skills: Excellent knowledge of computers, specifically Delphi, Word, and Excel.
  • Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to suit different audiences.
Requirements
  • Experience: Prior experience in the field of hospitality, with specific experience in catering sales.
  • Education: High School Diploma required; Bachelor's Degree preferred.
  • Skills: Strong understanding of sales techniques, revenue management, and customer advocacy, as well as excellent computer skills and communication abilities.
Benefits

HEI Hotels and Resorts offers a comprehensive benefit program that provides choices for physical, mental, and financial wellness. This includes competitive medical and dental programs, vision insurance, vacation, sick, and holiday programs, pet insurance, and a 401(k) Savings Plan with matching funds.



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