Service Engineering Specialist

2 weeks ago


Waterford, Wisconsin, United States Actalent Full time

Position Title: Service Engineering Specialist

Position Overview

As a Service Engineering Specialist, your primary responsibility will be to diagnose and resolve issues across a variety of systems, including security access systems, locking devices, environmental controls, illumination systems, heating, ventilation, and air conditioning (HVAC), as well as plumbing systems. Your role will encompass:

  • Conducting routine maintenance to ensure optimal system performance.
  • Delivering warranty-related services and technical support.
  • Providing urgent assistance and troubleshooting as required.
  • Evaluating system installations and overseeing the commissioning process.

This position necessitates considerable travel, with approximately 75-85% of your time dedicated to visiting client locations, which may include prestigious research facilities and pharmaceutical organizations. While on assignment, you will receive a daily allowance for lodging and meals, although initial expenses will need to be covered upfront. A company vehicle will be made available for your use.

Required Skills & Qualifications

  • Expertise in troubleshooting security access systems.
  • Proficient in HVAC system maintenance.
  • Experience with illumination system upkeep.
  • Knowledge of plumbing system maintenance.
  • Familiarity with system commissioning processes.
  • Ability to execute preventative maintenance tasks.
  • Capability to provide warranty service.
  • Experience in delivering emergency support.

Employment Type

This is a Contract-to-Hire opportunity with a duration of 9 months.

Work Environment

This position is primarily field-based, focusing on servicing animal research laboratories. You will be expected to travel extensively, with up to 85% of your time spent on the road, and may occasionally require weekend stays, compensated with time off. A company vehicle will be provided for your convenience.

About Actalent

Actalent is a leading provider of engineering and scientific services and talent solutions. We empower innovative companies to advance their engineering and scientific projects by connecting them with specialized professionals who drive efficiency, innovation, and rapid market entry. With a vast network of nearly 30,000 consultants and over 4,500 clients across North America, Asia, and Europe, Actalent collaborates with many Fortune 500 companies.

Diversity, Equity & Inclusion

At Actalent, we believe that diversity and inclusion are essential to the success and equity of our workforce. Our commitment to DE&I is reflected in our practices:

  • Recruiting a diverse range of talent.
  • Fostering an inclusive workplace through ongoing self-assessment.
  • Creating a culture of care, engagement, and recognition with measurable outcomes.
  • Providing growth opportunities for all employees.

Actalent is an equal opportunity employer and welcomes applications from all individuals, regardless of race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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