Patient Support Specialist

2 weeks ago


Waterford, Wisconsin, United States Lakeview Specialty Hosp Full time
Job Overview

Under the guidance of a Registered Nurse, the Patient Companion is responsible for providing continuous and appropriate observation of assigned patients. This role is crucial in ensuring a safe environment for patients, taking into account their specific care needs, diagnoses, and any barriers to communication. The Patient Companion works directly within the patient's hospital room, fostering a supportive atmosphere.

Essential Duties:

  • Attend to the immediate health and comfort needs of patients while maintaining a safe environment.
  • Monitor patients in accordance with hospital policies and procedures.
  • Engage in professional communication with family members and healthcare staff.
  • Demonstrate flexibility in scheduling and providing clinical services to meet patient and family needs.
  • Participate in required training programs to comply with state and company regulations.

Key Responsibilities:

  1. Visually monitor the patient's immediate surroundings to ensure safety and prevent harm.
  2. Provide supervision in line with facility protocols, alerting nursing staff to any patient needs promptly.
  3. Maintain continuous visual contact with the patient, ensuring they are never left alone.
  4. Communicate effectively with patients, staff, and families, adhering to established protocols.
  5. Comply with all policies and procedures, demonstrating knowledge of emergency protocols and infection control measures.

Qualifications:

  • Understanding of various medical and behavioral health conditions is preferred.
  • Completion of Standard Precautions training and CPR certification within the designated timeframe is required.

About Lakeview Specialty Hospital & Rehab:

Lakeview Specialty Hospital and Rehab is a recognized long-term acute care hospital and inpatient rehabilitation facility, dedicated to providing innovative programs and extensive services in medically complex care, neurobehavioral health, and rehabilitation. Our commitment to excellence in patient care ensures that individuals facing challenging medical conditions receive the support they need to achieve their highest level of healing and independence.



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