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Technical Support Specialist

2 months ago

Milwaukee, Wisconsin, United States SST Direct Full time
Job Opportunity at SST Direct

Job Summary:

SST Direct is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, maintaining, troubleshooting, and repairing company equipment with high quality.

Key Responsibilities:

  • Support customers in North America as a part of the technical service group
  • Install, maintain, troubleshoot, and repair company equipment with high quality
  • Complete basic retrofits, software installations and customer training
  • Complete paperwork on time with high quality
  • Work independently to resolve technical problems and maintain good relationship to customers
  • Any additional responsibilities as deemed necessary by management
  • Must be located within 45 minutes of a major International Airport
  • Must be willing to relocate or live at a location that is convenient for travel

Requirements:

  • Two year technical degree in engineering or related field preferred, or combination of training and work experience
  • Strong electrical and computer systems experience and high level of diagnostic skills
  • Previous experience with robotics, lasers, automation systems or mechatronics required
  • Microsoft Office; Word, Outlook, Excel, and PowerPoint

Travel Requirements:

  • 100% travel within North America to support customers will be required
  • Occasional overnights as needed
  • Must maintain Valid Driver's License
  • Ability to obtain US passport and rent automobiles

About SST Direct:

SST Direct is a leading provider of innovative laser technology solutions to various industries. We are committed to delivering high-quality products and services to our customers.