Technical Support Specialist

2 days ago


Milwaukee, Wisconsin, United States Tier4 Group Full time
Job Summary:

We are seeking a highly motivated and detail-oriented Technical Support Analyst to join our team at Tier4 Group. As a Technical Support Analyst, you will be responsible for providing exceptional technical support to our clients, troubleshooting complex technical issues, and delivering outstanding customer service.

Key Responsibilities:

* Provide technical support to clients via phone, email, and chat
* Troubleshoot complex technical issues with hardware, software, and connectivity
* Collaborate with internal teams to resolve technical issues
* Develop and maintain technical knowledge and skills to stay up-to-date with industry trends
* Meet or exceed performance metrics and key performance indicators (KPIs)

Requirements:

* Associate degree or equivalent work experience
* High School Diploma or GED required
* Ability to type 50+ words per minute without auxiliary aids and services
* Experience with MS Office and Outlook
* Background in a multi-channel environment
* Advanced knowledge in computer, mobile device hardware, and software troubleshooting

What We Offer:

* Competitive rates and benefits
* Opportunity to work with a Fortune 100 company
* Paid training program with the potential to convert to full-time

Interview Process:

* 1-hour video interview

  • Milwaukee, Wisconsin, United States Jobot Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers and Field Service Engineers via telephone and/or visual/virtual service. Your responsibilities will include equipment troubleshooting, part identification, and maintaining service ticket...


  • Milwaukee, Wisconsin, United States HCL Technologies Full time

    Job Title: Technical SpecialistJoin HCL Technologies as a Technical Specialist and be part of our Field Service Operations team. As a Technical Specialist, you will provide high-quality support to our customers, focusing on resolving issues quickly with excellent communication and ownership.Key Responsibilities:Install and configure desktops, laptops, mobile...


  • Milwaukee, Wisconsin, United States Jobot Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers and Field Service Engineers via telephone and/or visual/virtual service.Key ResponsibilitiesProvide equipment troubleshooting and support to customers and Field...


  • Milwaukee, Wisconsin, United States Jobot Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers and Field Service Engineers via telephone and/or visual/virtual service.ResponsibilitiesProvide equipment troubleshooting and support to customers and Field Service Engineers via telephone...


  • Milwaukee, Wisconsin, United States HCL Technologies Full time

    Job Title: Technical Support SpecialistAs a Technical Support Specialist at HCL Technologies, you will play a critical role in providing high-quality support to our customers. Your primary responsibility will be to resolve technical issues quickly and efficiently, ensuring that our customers receive exceptional service.Key Responsibilities:Install and...


  • Milwaukee, Wisconsin, United States Jobot Full time

    About the RoleWe are seeking a skilled Technical Phone Support Specialist to join our team. As a Technical Phone Support Specialist, you will provide technical assistance to customers and Field Service Engineers via telephone and/or visual/virtual service.ResponsibilitiesProvide equipment troubleshooting and support to customers and Field Service Engineers...


  • Milwaukee, Wisconsin, United States River Run Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at River Run. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.Key ResponsibilitiesProvide exceptional technical support via phone, email,...


  • Milwaukee, Wisconsin, United States Experis Full time

    Job Title: Field Technical Support Representative VExperis IT ManpowerGroup is seeking a highly skilled Field Technical Support Representative V to join our team in Wisconsin, USA. This is an onsite role that requires a strong technical background and excellent customer service skills.Job Summary:We are looking for a Senior Field Technical Support Specialist...


  • Milwaukee, Wisconsin, United States Experis Full time

    Job DescriptionWe are seeking a highly skilled Senior Field Technical Support Specialist to join our team at Experis IT ManpowerGroup. As a key member of our team, you will be responsible for providing high-level technical support to our mission-critical customers.Key Responsibilities:Provide expert technical support and problem resolution to ensure high...


  • Milwaukee, Wisconsin, United States Tier4 Group Full time

    Job Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at Tier4 Group. As a Technical Support Analyst, you will be responsible for providing technical support to our clients via phone and chat interactions.Key Responsibilities:Provide technical support for hardware, software, and connectivity...

  • Technical Specialist

    3 weeks ago


    Milwaukee, Wisconsin, United States Sealed Air Corporation Full time

    Job Title: Technical SpecialistSealed Air Corporation is seeking a skilled Technical Specialist to provide technical service to our customers and promote the use of our Cryovac packaging materials and equipment systems.Key Responsibilities:Provide equipment troubleshooting, repair, and maintenance service to customers using Sealed Air Cryovac...


  • Milwaukee, Wisconsin, United States Tier4 Group Full time

    Job Title: Technical Support AnalystWe are seeking a highly skilled Technical Support Analyst to join our team at Tier4 Group. As a Technical Support Analyst, you will be responsible for providing technical support to our clients in a contact center environment.Key Responsibilities:Provide technical support via phone and chat interactionsTroubleshoot remote...


  • Milwaukee, Wisconsin, United States Dave & Busters Full time

    Job SummaryWe are seeking a highly skilled and motivated Support Technician to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on games, simulators, and technical...

  • Technical Specialist

    2 weeks ago


    Milwaukee, Wisconsin, United States Sealed Air Corporation Full time

    Job Title: Technical SpecialistAt Sealed Air Corporation, we are seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will play a critical role in providing technical service to our customers and promoting the use of our Cryovac packaging materials and equipment systems.Key Responsibilities:Provide equipment...


  • Milwaukee, Wisconsin, United States Komatsu Full time

    Senior Technical Analyst - Adobe CommerceKomatsu is a leading provider of innovative solutions for the construction, mining, and industrial machinery markets. We are seeking a highly skilled Senior Technical Analyst - Adobe Commerce to join our corporate IT team.Key Responsibilities:Configure and administer packaged applications within Adobe Commerce...


  • Milwaukee, Wisconsin, United States HellermannTyton Full time

    Job Title: Technical Product SpecialistJoin HellermannTyton as a Technical Product Specialist and contribute to the development, market research, and product launches for identification systems. As a key member of our team, you will assist in streamlining product development, service, and support to meet market needs in the identification of wires and...


  • Milwaukee, Wisconsin, United States Sealed Air Corporation Full time

    Job Title: Technical SpecialistSealed Air Corporation is seeking a skilled Technical Specialist to provide technical service to our customers and promote the use of our protective packaging materials and equipment systems.Key Responsibilities:Provide equipment troubleshooting, repair, and maintenance service to customers using Sealed Air protective...


  • Milwaukee, Wisconsin, United States REXNORD INDUSTRIES LLC Full time

    Job Title: Technical Support EngineerAt REXNORD INDUSTRIES LLC, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical assistance to customers for product...

  • Technical Specialist

    1 month ago


    Milwaukee, Wisconsin, United States Sealed Air Corporation Full time

    Job Title: Technical SpecialistSealed Air Corporation is seeking a skilled Technical Specialist to provide technical service to our customers and promote the use of our Cryovac packaging materials and equipment systems.Key Responsibilities:Provide equipment troubleshooting, repair, and maintenance service to customers.Assist or coordinate/supervise customer...

  • IT Support Specialist

    4 weeks ago


    Milwaukee, Wisconsin, United States Phoenix Investors Full time

    IT Support SpecialistPhoenix Investors is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our staff and ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Provide technical support and assistance to...