Technical Support Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at H&R Block. As a Technical Support Specialist, you will be responsible for providing technical support to our clients worldwide, ensuring they can operate efficiently and effectively.
Key Responsibilities
- Provide technical support for PC, peripheral, network, and software issues via phone, chat, and on-site visits.
- Maintain and troubleshoot field systems in company-owned offices.
- Assist with special projects and perform other duties as assigned.
Requirements
- High school diploma or equivalent.
- Experience with Windows Environment, Windows network configurations, and MS Office.
- Ability to work independently or on a team.
- Excellent communication and problem-solving skills.
About H&R Block
H&R Block is a people company first and a tax company second. We are committed to diversity and inclusion and are proud to be an equal opportunity employer.
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