Senior Billing Specialist

4 weeks ago


Fremont, California, United States Info Way Solutions Full time
Job Title:
Senior Billing Specialist

Job Summary:
We are seeking a highly organized and detail-oriented Senior Billing Specialist to join our team at Info Way Solutions. The successful candidate will be responsible for managing billing processes, ensuring accuracy and timeliness, and providing excellent customer service.

Key Responsibilities:
Manage billing processes, including receiving and sorting incoming payments, managing account status, and identifying inconsistencies.
Assist with the completion and distribution of invoices, and issue and post bills, receipts, and invoices.
Follow up on airline and trucking company charges, disputes, and provide sufficient backup documents.
Verify and validate debit accounts before submission, and update accounts receivable database with new accounts or missed payments.
Ensure all clients remain informed on their outstanding debts and deadlines, and write thorough reports on billing activity with clear and reliable data.
Collaborate with Brazil, China, Vietnam, and other SDS Office's AR/AP personnel to ensure seamless billing operations.

Requirements & Qualifications:
Proficiency in data entry functions, with keen attention to detail, trustworthiness, accuracy, and work on an organized matter.
Excellent communication and problem-solving skills, with ability to follow policies and procedures, complete assigned tasks correctly and on time, and adhere to laws and best practices in regards to dealing with customers and data.
Ability to work in a fast-paced environment, adapt to change easily, and be comfortable dealing with numbers and processing financial information.
Proficiency in Spanish/English, with excellent knowledge of MS Office (particularly Excel), and a BA/BSc or HS Diploma or General Education Degree (GED).
1+ years' experience in logistics/Freight experience preferred, with a strong commitment to supporting organization's goals, values, and diversity.

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