Current jobs related to Senior Customer Success Manager - San Francisco, California - adjust
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States Checkr Full timeAbout CheckrCheckr is a leading provider of background check services, helping businesses build trust with their customers and employees. We're looking for a Senior Customer Success Manager to join our team and help drive growth and adoption of our platform.Job SummaryWe're seeking a highly motivated and experienced Senior Customer Success Manager to join...
-
Customer Success Senior Manager
2 weeks ago
San Francisco, California, United States Dynamo AI Full timeJob Title: Customer Success Senior ManagerWe are seeking a seasoned Customer Success Senior Manager to spearhead our Customer Success team at Dynamo AI.Key Responsibilities:Customer Success Team Leadership: Build and lead a high-performing Customer Success team, providing guidance and support to ensure exceptional service and support to our clients.Customer...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States Endeavor Full timeJob Title: Senior Customer Success ManagerAt Endeavor, we're seeking a highly skilled Senior Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for driving customer adoption, identifying and mitigating potential roadblocks, and performing system and process health checks to maximize the value...
-
Senior Customer Success Manager
4 weeks ago
San Francisco, California, United States Instrumentl Full timeSenior Customer Success ManagerInstrumentl is seeking a highly motivated and experienced Senior Customer Success Manager to join our growing team. As a key member of our Customer Success team, you will play a pivotal role in helping our customers achieve their goals while using Instrumentl.Key Responsibilities:Design and implement world-class one-to-many...
-
Senior Customer Success Manager
3 weeks ago
San Francisco, California, United States adjust Full timeUnlock Your Potential with AdjustAt Adjust, we're on a mission to empower businesses to succeed in the ever-evolving world of mobile advertising. As a Senior Customer Success Manager, you'll play a vital role in helping our clients achieve their goals and drive growth through our cutting-edge platform.Key Responsibilities:Develop and maintain strong...
-
Customer Success Senior Manager
2 weeks ago
San Francisco, California, United States Dynamo AI Full timeWe are seeking a seasoned Customer Success Senior Manager to lead our Customer Success team at Dynamo AI. Reporting directly to the Head of Growth, you will be responsible for fostering long-term relationships with our clients, ensuring their success and satisfaction with our AI solutions, along with driving customer retention and growth.Key...
-
Senior Customer Success Manager
1 week ago
San Francisco, California, United States MongoDB Full timeAbout the RoleMongoDB is seeking a highly skilled Senior Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving customer growth and retention through strategic account planning, proactive issue resolution, and collaborative relationship building.Key Responsibilities:Develop and...
-
Senior Customer Success Manager
1 week ago
San Francisco, California, United States MongoDB Full timeEmpower Customer Success at MongoDBWe're seeking a skilled Senior Customer Success Manager to join our team and drive customer success at MongoDB. As a key member of our Customer Success organization, you will be responsible for delivering exceptional customer experiences, identifying opportunities for growth, and developing strategic plans to drive customer...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States Twilio Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Twilio. As a key member of our Customer Success Management team, you will be responsible for driving customer satisfaction and growth by developing tailored strategies that align with both customer goals and company objectives.Key ResponsibilitiesEnsure customer...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States Brightidea Full timeAbout the RoleWe are seeking a Senior Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention.Key ResponsibilitiesEnsure real customer value, success, adoption, and renewalsDevelop account expansion strategies for customers with high-growth potential to hit up-sell and cross-sell...
-
Senior Customer Success Manager
1 week ago
San Francisco, California, United States Checkr Full timeAbout CheckrCheckr is a leading provider of background check services, dedicated to building people infrastructure for the future of work. Our mission is to make hiring faster, fairer, and safer for everyone.As a Senior Customer Success Manager at Checkr, you will play a critical role in driving product adoption, growth, and value for our customers. You will...
-
Senior Customer Success Manager
3 weeks ago
San Francisco, California, United States Endeavor Full timeThe ChallengeThe Senior Customer Success Manager will be the customer's top advocate, bridging the bond between the customer, sales, renewals, product, and consulting teams. This role will drive customer adoption, identify and mitigate potential roadblocks with subscription renewals, and perform system and process health checks to maximize the value...
-
Senior Customer Success Manager
1 week ago
San Francisco, California, United States Instrumentl Full timeAbout the Role:We are seeking a highly skilled Senior Customer Success Manager to join our team at Instrumentl. As a key member of our Customer Success team, you will play a pivotal role in helping our customers achieve their goals while using our platform.Key Responsibilities:Design and implement world-class one-to-many customer experiences that scaleBuild,...
-
Senior Customer Success Manager
1 week ago
San Francisco, California, United States Brightidea Full timeThe RoleWe are seeking a Senior Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention. This department is responsible for significantly impacting our company growth by serving our Customers.Key ResponsibilitiesEnsure real customer value, success, adoption, and renewalsDevelop...
-
Senior Customer Success Manager
1 month ago
San Francisco, California, United States adjust Full timeAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the utilization of our suite of tools.Key ResponsibilitiesDrive retention...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States Syndio Full timeAbout the RoleSyndio is a Series-C technology company committed to fairness in the workplace. We're looking for a Senior Customer Success Manager to join our team and help us empower organizations to fairly and equitably hire, promote, retain, and compensate their employees.Key ResponsibilitiesProvide advanced guidance, analysis, and mentorship to a...
-
Senior Customer Success Manager
2 weeks ago
San Francisco, California, United States inPowered Full timeJob OverviewinPowered is seeking a highly skilled Senior Customer Success Manager to drive renewal revenue growth and improve end customer experience. As a key member of our team, you will be responsible for delivering a high level of service through strategic insights, data-driven storytelling, and high operational standards.Key ResponsibilitiesDrive...
-
Senior Customer Success Manager
1 week ago
San Francisco, California, United States inPowered Full timeDrive Client Success with inPoweredinPowered's AI platform empowers brands to maximize their content marketing ROI. As a Senior Customer Success Manager, you will play a critical role in driving renewals and business growth for clients. Your focus will be on ensuring partner retention and satisfaction by delivering exceptional service through strategic...
-
Customer Success Manager
2 weeks ago
San Francisco, California, United States ServiceNow Full timeCustomer Success ManagerAt ServiceNow, we're on a mission to make the world work better for everyone. As a Customer Success Manager, you'll play a critical role in driving customer outcomes and delivering high-value experiences to our clients.Key Responsibilities:Develop and maintain a portfolio of Customer Success accounts, driving customer adoption and...
-
Senior Enterprise Customer Success Manager
3 weeks ago
San Francisco, California, United States Gong Full timeUnlock Revenue Growth with GongAs a Senior Enterprise Customer Success Manager at Gong, you will be responsible for driving revenue growth and customer satisfaction for our enterprise clients. We are seeking a highly skilled and experienced professional to join our team and help us achieve our goals.Key Responsibilities:Develop and execute strategic plans to...
Senior Customer Success Manager
2 months ago
About the Role
We are seeking a highly skilled Senior Customer Success Manager to join our team at Adjust. As a key member of our Business Development Department, you will be responsible for maintaining strong relationships with our existing clients and ensuring their success through the utilization of our suite of tools.
Key Responsibilities
- Drive retention and growth among our most valuable customers by understanding their business needs and providing tailored solutions.
- Enable successful roll-out of Adjust to customer employees, ensuring seamless integration and adoption.
- Maintain a cadence of communicating with customers about their adoption trends, sentiment, and identifying opportunities for deeper engagement.
- Identify opportunities for customers to act as Adjust advocates, promoting our brand and services.
- Work with customers on contract renewals and expansion opportunities, ensuring long-term partnerships.
- Marshall resources across the Adjust organization as needed to support customer needs.
- Represent the voice of the customer to inform our product roadmap, driving innovation and improvement.
Requirements
- 5+ years of work experience in Customer Success or Sales roles, with a strong background in mobile user acquisition.
- Ability to find growth opportunities within accounts by adding value and providing exceptional customer service.
- Strong project management skills, with the ability to oversee multiple projects and prioritize tasks effectively.
- Excellent communication and stakeholder management skills, with the ability to work autonomously and build strong relationships with customers.
- Strong interest in understanding the marketing and software setup of clients to provide informed advice and guidance.
- Proactive personality with a passion for engaging with customers and driving business growth.
- Excellent communication skills in English, with the ability to communicate complex ideas and solutions effectively.
About Adjust
Adjust is a leading provider of mobile measurement and analytics solutions, trusted by marketers around the world. We are committed to delivering exceptional customer service and support, and we are seeking a talented Senior Customer Success Manager to join our team.
What We Offer
- Opportunity to make a meaningful impact on the ad-tech industry, working with a forward-thinking leader in the space.
- International, diverse teams with a strong focus on transparency, feedback, and fun.
- Education opportunities for ongoing professional development and continuous learning.
- Company onboarding program, where you'll learn the ins-and-outs of our product with your fellow newbies.
- Flexible workplace policy, allowing you to work from home or our office space.
- Generous vacation policy with flexible vacation days.
- Adjust covers 100% of health/dental/vision insurance for employees and 80% for dependents (with a $1,400 cap).
- Support for families, providing a $10,000 stipend to cover fertility, adoption, surrogacy, pregnancy, parenting, and pediatric services.
- 401(k) plan with 4% employer matching on the total salary.
- Paid parental leave to support you and your little ones.
- Wellbeing support with qualified therapists.
- WFH program with remote online events (Coffee chats, team events, games, etc.).
- Monthly perk stipend to choose the perks that matter most to you.
