Customer Service Representative

3 days ago


Hyattsville, Maryland, United States The LaSalle Group Full time
Customer Service Representative Job Description

LaSalle Network is seeking a skilled Customer Service Representative to join our team in the Landover, MD area. As a Customer Service Representative, you will play a critical role in providing top-notch customer service to our clients, helping them with their online transactions and phone inquiries.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers, including order status and account details
  • Process orders, resolve billing issues, and adjust customer accounts as needed
  • Research and resolve customer complaints, maintaining detailed documentation and record-keeping
  • Escalate unresolved issues to management for further investigation
  • Follow up with customers to confirm changes have been made
Requirements:
  • 1+ year of experience in a phone-based customer service role
  • Working knowledge of Microsoft Office and general computer skills
  • Proven customer service experience, including active listening, customer focus, and professional telephone manner
  • Ability to work in a team environment, collaborate, and contribute to a positive culture
  • Critical thinking skills and decision-making ability

LaSalle Network is an Equal Opportunity Employer. We offer a range of benefits, including medical, dental, and vision coverage, as well as paid leave and sick leave. If you are interested in this role, please apply today.



  • Hyattsville, Maryland, United States U-Haul Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values customer satisfaction and employee well-being? U-Haul is seeking a U-Box Customer Care Representative to join our team!Job SummaryAs a U-Box Customer Care Representative, you will be responsible for delivering exceptional customer service while...


  • Hyattsville, Maryland, United States The LaSalle Group Full time

    Customer Care RepresentativeLaSalle Network is seeking a skilled Customer Care Representative to join our team in the Landover, MD area. As a key member of our team, you will be responsible for providing top-notch customer service to our clients, resolving customer inquiries, and ensuring a positive experience for our customers.Responsibilities:Respond to...


  • Hyattsville, Maryland, United States TransForce Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a caring company culture? Consider becoming a U-Box Customer Care Representative with U-Haul!Job Summary:As a U-Box Customer Care Representative, you will be responsible for providing friendly and courteous service to customers while ensuring the safe transportation...


  • Hyattsville, Maryland, United States The LaSalle Group Full time

    Job Summary: The LaSalle Group is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Service: Respond to customer inquiries and resolve issues in a timely and professional...


  • Hyattsville, Maryland, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have 1+ years of experience in a customer-facing environment and possess effective verbal and written...


  • Hyattsville, Maryland, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Haul Customer Care Representative.Job Summary:We are seeking a highly motivated and customer-focused individual to join our...


  • Hyattsville, Maryland, United States Giant Food Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Giant Food. As a key member of our retail operations team, you will play a critical role in ensuring our stores run smoothly and efficiently.Key ResponsibilitiesStock shelves and maintain a clean and organized store environmentProvide...


  • Hyattsville, Maryland, United States Maryland-National Capital Park & Planning Commission Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our patrons, responding to inquiries, and resolving issues in a timely and professional...


  • Hyattsville, Maryland, United States TransForce Full time

    {"title": "U-Box Customer Care Representative", "description": "Job SummaryAre you looking for a career that combines customer service with the freedom of the open road? As a U-Box Customer Care Representative, you will be responsible for delivering exceptional service to our customers while operating a flatbed truck and handling U-Box...


  • Hyattsville, Maryland, United States TransForce Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a caring company culture? Consider becoming a U-Box Customer Care Representative (CCR) with U-Haul Company.Job Summary:As a CCR, you will be responsible for delivering exceptional customer service while ensuring the safe transportation of U-Box containers. This role...


  • Hyattsville, Maryland, United States Peapod Digital Labs Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Peapod Digital Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.Key ResponsibilitiesManage Customer...


  • Hyattsville, Maryland, United States UniFirst Full time

    {"title": "Customer Service Representative", "description": "At UniFirst, we're seeking a dedicated professional to deliver exceptional customer service as a liaison between customers and our company. As a Customer Service Representative, you'll play a key role in ensuring our customers receive outstanding support and service.Key Responsibilities:* Assist...


  • Hyattsville, Maryland, United States Peapod Digital Labs Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Peapod Digital Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesManage Customer Inquiries: Respond...


  • Hyattsville, Maryland, United States Systems Integration Inc Full time

    Systems Integration, Inc. is seeking a skilled Customer Service Representative to join our team at the Maryland Department of Human Resources call center in Owings Mills, MD. As a key member of our customer service team, you will be responsible for answering toll-free lines, providing information about DHR programs to the public, and managing inbound and...


  • Hyattsville, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products to our community.Job SummaryWe are seeking a Customer Service Representative to join our team. As a key member...


  • Hyattsville, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products, making us the most trusted and loved local food retailer in our community.Job SummaryWe are seeking a highly...


  • Hyattsville, Maryland, United States Opus Inspection Full time

    Job Summary:Opus Inspection is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our vehicle emissions testing center. As a key member of our staff, you will be responsible for providing exceptional customer service, explaining waiver procedures, and performing emissions tests.Key Responsibilities:Customer...


  • Hyattsville, Maryland, United States Maryland Consulting Firm Inc Full time

    Job SummaryWe are seeking a highly skilled Customer Service Sales Representative to join our team at Maryland Consulting Firm Inc. The ideal candidate will be responsible for delivering exceptional customer service while driving sales and revenue growth for the company.Key ResponsibilitiesProvide prompt and professional responses to customer...


  • Hyattsville, Maryland, United States UniFirst Full time

    About the RoleUniFirst is seeking a dedicated Customer Service Representative to play a key role in delivering exceptional customer service as a liaison between customers and the company.Key ResponsibilitiesAssist customers by answering questions related to accounts, procedures, and services via phone or email.Provide outstanding customer service to both...


  • Hyattsville, Maryland, United States Maryland Consulting Firm Inc Full time

    Job OverviewWe are seeking a highly skilled Customer Service Sales Representative to join our team at Maryland Consulting Firm Inc.Key ResponsibilitiesProvide exceptional customer service to clients, ensuring their needs are met and exceeded.Identify customer needs and recommend suitable products or services to drive sales and revenue growth.Process orders...