Receptionist - Part-Time

4 days ago

Washington, Washington, D.C., United States The Washington Ballet Full time
Job Title: Part-Time Receptionist

We are seeking a highly organized and personable Part-Time Receptionist to join our team at The Washington Ballet. As the first point of contact for students, parents, and visitors, you will play a key role in ensuring a positive and welcoming environment.

Key Responsibilities:
  • Manage the front desk, greeting and directing students, parents, and visitors with professionalism and warmth.
  • Answer incoming phone calls and respond to emails, addressing inquiries or routing them to the appropriate staff member or department.
  • Provide administrative support, including data entry, maintaining student records, filing, and distributing information to staff or students as needed.
  • Assist with class registration, providing support to students and parents during the registration process, and helping with forms, payment processing, and scheduling inquiries.
  • Monitor the lobby area to ensure it remains organized and tidy, and assist with any operational issues.
  • Keep updated on class schedules, teacher availability, and special events to provide accurate information to students and parents.
  • Manage visitor sign-in and ensure security protocols are followed for the safety of students and staff.
Requirements:
  • High school diploma or equivalent preferred.
  • Previous receptionist or customer service experience preferred.
  • Previous experience working with children ages 3 to 18 preferred.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to multitask and remain calm in a busy environment.
  • Proficiency with Microsoft Office Suite, Google Suite, and other relevant software.
What We Offer:
  • Paid Sick Leave.
  • Free adult drop-in dance classes.
  • Comp and discount tickets to TWB shows.

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

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