Receptionist (Part-Time) - Williamsburg Landing

19 hours ago


Washington, Washington, D.C., United States Williamsburg Landing Full time
Job Title: Receptionist (Part-Time)

Williamsburg Landing, a CARF-accredited Life Plan Community, is seeking a Part-Time Receptionist to join our Assisted Living team. The ideal candidate will have excellent organizational, administrative, customer service, and communication skills.

Job Summary:

The Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff. This includes greeting residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department.

Key Responsibilities:
  • Schedule resident transportation as requested and forward medical appointments to the administrative assistant
  • Ensure the professional appearance of the main lobby and front desk
  • Develop friendly and professional relationships with residents and remain alert to problems, changes, or needs of residents and relay needs or concerns to the proper department, following up when necessary
  • Provide information on facilities, services, and events
  • Forward requests for Facilities/handyman service appointments on behalf of residents
  • Assist residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail
  • Stamp, sort, and distribute mail and floral arrangements; redirect improperly addressed mail; deliver packages
  • Communicate work orders to Facilities Management
  • Manage the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at the end of the shift
  • Assist in training receptionists and provide coverage for other receptionists as needed
  • Assist other departments with clerical requests and/or projects as time permits
Requirements:
  • High school diploma or GED, required; minimum of two (2) years' experience in customer service or hospitality, preferred
  • Proficiency with MS Office and basic knowledge of cash receipts and accounting procedures, required
Benefits:
  • 403(b) Retirement Plan
  • 529 College Savings Plan
  • Holiday Pay (when working a holiday)
  • Corporate Wellness Program
  • Health Club & Spa Membership
  • Employee Education & Training Fund
  • Employee Assistance Program
  • Credit Union Membership

Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents. Apply online at https://www.williamsburglanding.org. EOE/Tobacco Free/Drug Free.



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