Service Technician II
1 week ago
Kastle Systems is a leader in providing innovative property technology solutions. As a Service Technician II, you will play a critical role in delivering exceptional service to our clients across various industries.
Responsibilities- Install, service, and repair Kastle access control, security components, and IP Video Systems.
- Interface with customers to ensure their complete confidence in the Kastle System.
- Verify completed work is documented accurately and consult with manager to resolve discrepancies.
- Maintain company-owned vehicles, tools, equipment, and individual tool issue.
- Maintain and protect building keys to customer buildings.
- Five years of experience in the alarm, access control, IP Video, and Networking.
- Work history must display stability and consistent attendance.
- Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.
- Knowledge of building codes pertaining to construction, fire, and electrical systems.
- Ability to read and interpret wiring diagrams.
- Networking, Computers, Alarm systems, Access Controls, and CCTV.
- Aptitude in basic programming.
- Able to be on a 24-hour on-call rotation for on-site service.
- Thorough knowledge of installation techniques.
- Thorough knowledge of electronic testing equipment, hand, and power tools.
- Proficient with MS Windows 7, MS Word & MS Excel.
- Must successfully complete Kastle's Training curriculum.
- Mechanical aptitude and ability to use metering devices.
- Must be able to climb stairs and ladders, and carry tools and equipment not to exceed seventy-five pounds.
- Must be able to distinguish colors.
- Ability to write and maintain accurate and concise daily records.
- Ability to interface and communicate with customers and coworkers in a clear and professional manner.
- Self-motivated and excellent attention to detail.
- Must be available to work overtime, weeknights, and/or weekends as needed.
Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy, or any other basis protected by applicable federal or state laws.
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