Route Sales Representative 5/8 Commission

3 days ago


Beckley, West Virginia, United States Alsco Full time

Job Summary:

The Route Sales Representative plays a critical role in meeting customer needs through up-selling and cross-selling, while providing exceptional customer service. This position requires proactive management of all route responsibilities, ensuring a profitable product mix and meeting performance goals on a regular basis.

Key Responsibilities:

  • Solicit new customers and ensure a profitable product mix through up-selling and cross-selling.
  • Actively participate in promotions and contests, training, and audits.
  • Follow company policies and procedures regarding customer installation, management, and service.
  • Ensure customer loyalty, retention, and provide outstanding customer service.
  • Safely operate a delivery vehicle on each trip, following all applicable laws and company policy.
  • Handle and process customer payments, maintain vehicle cleanliness, and perform regular vehicle inspections.
  • Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles, and maintain proper inventories in accounts.
  • Monitor and report competitive activity, keep service agreements current, and renewed.
  • Return from route and offload soiled textiles in the receiving area of the facility.
  • Accurately prepare route paperwork and follow check-in procedures.

Requirements:

  • Have and maintain a valid driver's license, CDL when applicable.
  • Have and maintain a driving record free of chargeable accidents, speeding, or safety violations.
  • Demonstrate excellent skills in customer service and route sales.
  • Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
  • Recognize colors, sizes, and types of product and count, add, and subtract accurately.

Education:

High School graduation or similar experience.

Travel Requirements:

Daily, by delivery vehicle within a route.

Typical Environmental Conditions:

Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center, or depot.

Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity:

Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.



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