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Customer Service Associate

2 months ago

Beckley, West Virginia, United States Chad Mann - State Farm Agent Full time
Position Overview

Chad Mann - State Farm Agent is in search of a dynamic and career-focused individual to fill the role of Office Representative. This position involves fostering and nurturing customer relationships within the community to effectively promote a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Build and maintain customer relationships, ensuring regular follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing issues.
  • Utilize a customer-centric, needs-based review process to inform clients about various insurance options.
  • Collaborate with the agent to set and achieve marketing objectives.
  • Generate leads, schedule appointments, assess customer needs, and promote suitable products and services.
  • Exhibit a strong work ethic and a commitment to achieving success on a daily basis.
Compensation and Benefits

As a valued team member, you will receive:

  • Hourly wage complemented by commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Valuable industry experience.
Qualifications
  • Preferred experience in sales, whether in outside sales, retail, or telemarketing.
  • A proven history of meeting sales targets is advantageous.
  • A genuine enthusiasm for the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations.
  • Self-motivated and detail-oriented.
  • Capable of delivering presentations to prospective clients.
  • Must be able to obtain a Property and Casualty license.
  • Must be able to obtain a Life and Health license.
  • Availability to work during specified business hours is required.

If you possess the motivation to excel in this role, we encourage you to consider this opportunity.