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Insurance Specialist

2 months ago

Beckley, West Virginia, United States Chris Waddell - State Farm Agent Full time
About the Role

We are seeking a highly organized and efficient part-time specialist to join our team as an Insurance Specialist. As a key member of our State Farm Agent team, you will be responsible for providing exceptional customer service, establishing strong relationships with clients, and supporting our agents in gaining and keeping customers.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Relationship Building: Establish and maintain strong relationships with customers, following up with them as needed to ensure their needs are met.
  • Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options and promote the development of our business.
  • Communication: Utilize exemplary communication skills to efficiently meet the needs of customers while promoting the growth of our business.
Requirements
  • Dedication to Customer Service: A strong commitment to providing exceptional customer service and building long-term relationships.
  • Sales Experience: Previous sales experience, preferably in outside sales, inside sales, retail sales, or telemarketing.
  • Licensing: Ability to obtain a Property and Casualty License and a Life/Health License.
  • Marketing Goals: Ability to achieve mutually agreed-upon marketing goals and interested in marketing products and services based on customer needs.
Benefits
  • Salary and Commission: Competitive salary plus commission/bonus structure.
  • Paid Time Off: Paid vacation and personal/sick days.
  • Health Benefits: Comprehensive health benefits package.
  • Profit Sharing: Opportunity to participate in profit-sharing program.
  • Growth Potential: Opportunity for advancement within our office.