Conflict Resolution Specialist for Faculty and Staff

2 weeks ago


Conway, Arkansas, United States InsideHigherEd Full time

Position Overview: As a Conflict Resolution Specialist for Faculty and Staff, you will be instrumental in delivering unbiased, informal, and independent conflict management services for faculty and staff members, assisting them in navigating effective solutions through mediation, facilitation, and negotiation.

  • Offers professional support to individuals and groups facing workplace disputes, actively listening to their concerns and providing viable options for resolution.
  • Works collaboratively with departmental leaders to reduce the costs associated with workplace conflicts and foster a culture of respect and cooperation.
  • Establishes a recognized presence for the Ombuds role within the institution and educates the community about available support services.
  • Recommends enhancements to program effectiveness and undertakes tasks such as data collection and report generation.
  • Performs additional responsibilities as assigned.
Qualifications
  • Required: A Bachelor's degree along with relevant experience. Completion of the International Ombuds Association's Foundation course within six months is necessary.
  • Preferred: An advanced degree, significant experience in problem-solving, Organizational Ombuds Practitioner certification, and familiarity with academic environments.
  • Skills & Abilities: Proven expertise in Ombuds practices, maintaining neutrality, confidentiality, trust-building, and handling sensitive information.

About the Institution: The institution is a public liberal arts university that values diversity, equity, and inclusion, offering equal opportunities to all applicants.

Join Us: If you are dedicated to conflict resolution and enhancing a diverse campus community, this position could be an excellent opportunity for you.


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