HVAC Product Consultant

2 weeks ago


Mooresville, North Carolina, United States Ferguson Enterprises Full time

Job Posting:
Since 1953, Ferguson has been a trusted provider of quality supplies across diverse sectors. Together, we strive to enhance infrastructure, improve homes, and support businesses. Our mission is to simplify complex projects for our customers, ensuring they are successful and sustainable. We proactively address challenges, adapt to changes, and grow to continuously meet the needs of our customers, communities, and each other.

Ferguson proudly offers top-tier products, services, and capabilities in various industries, including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodeling, Waterworks, and Residential Digital Commerce.

With a workforce of approximately 36,000 associates across 1,700 locations, Ferguson is a community of dedicated professionals united by a common goal of building something meaningful. Here, you can cultivate a career you can take pride in, within a company that aligns with your values.

Ferguson is currently looking to fill a crucial role for an HVAC Product Consultant.

As an HVAC Product Consultant, you will deliver technical product expertise to our external sales teams and field partners for Unitary/Ductless products.

If you possess experience with Unitary/Ductless products, exceptional communication skills, and a passion for assisting others in problem-solving, this is a remarkable opportunity to advance your career with a leading organization in the industry.


Key Responsibilities:
• Serve as the subject matter expert for Unitary/Ductless products, providing consultative product selection guidance.

• Establish and nurture consultative sales relationships with both new and existing clients, offering product recommendations and expertise, conducting site visits, and collaborating with partners at all levels to promote Ferguson products.

• Develop and maintain strong relationships with outside sales, field technicians, and customers, ensuring their satisfaction with our offerings at all times.

• Provide technical product knowledge and training to customers and internal team members.

• Assist in preparing project quotes, including updates for product modifications and adjustments for pricing-related matters.

• Build and maintain robust vendor relationships.

• Monitor projects throughout their lifecycle to ensure that any changes are communicated effectively.

• Maintain records of customer job quotes, correspondence, vendor pricing, and job status.

• Align inventory management objectives with job performance expectations.

• Coordinate product deliveries to job sites.

• Collaborate with other branch personnel to ensure exceptional customer service from order placement to delivery and beyond.

• Continuously enhance product knowledge to uphold a professional image in the field.

Qualifications:
• 3+ years of experience in construction-related outside sales, inside sales, project management, project coordination, installation, or estimating.

• Familiarity with Unitary/Ductless products is essential.

• Prior experience with estimating software such as BidTracer or PlanSwift is a plus.

• Ability to read blueprints, specifications, or drawings is preferred.

• Strong proficiency in computer applications, including all Microsoft Office programs.

• Intermediate Excel skills, such as pivot tables, are advantageous.

• Demonstrated interpersonal skills and the ability to collaborate with individuals at various organizational levels.

• Flexibility, adaptability, and multitasking abilities are necessary, including the capacity to prioritize multiple urgent requests.

• Proven time management and organizational skills.

• Attention to detail and a commitment to maintaining a high level of accuracy.

At Ferguson, we prioritize the well-being of our associates just as much as their hard work.

We are dedicated to a holistic approach to benefits that support the mental, physical, and financial health of our team members.

Our competitive offerings include health, dental, and vision insurance, paid time off, life insurance, and a 401(k) plan with company matching. Additionally, our associates enjoy meaningful and inclusive benefits that cater to their diverse needs, including mental health support, family-building benefits, paid parental leave, associate discounts, and opportunities for community involvement.

  • Pay Range:
  • $3, $7,791.
30Estimated ranges displayed are monthly for salaried roles or hourly for all other positions.This role is eligible for bonus or incentive plans.The Company is an equal opportunity employer and a government contractor that adheres to the requirements prohibiting discrimination against qualified protected veterans and individuals with disabilities.Ferguson Enterprises, LLC. is an equal employment opportunity employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information.

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