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Product Management Specialist

2 months ago

Mooresville, North Carolina, United States Amiad USA Inc Full time
Job Description

Job Summary:

The Product Management Engineer (PME) is a key role at Amiad USA Inc, responsible for identifying and creating educational opportunities for engineers, design consultants, distributors, and operators in the municipal and industrial water markets within their territory through proactive prospecting. This position is supported by the guidance of Regional Sales Managers (RSMs) in the territory and overseen by the Director of Industrial Sales.

Key Responsibilities:

  • Collaborate with sales leadership, RSMs within the territory, and distribution partners within the territory to identify opportunities for technical presentations and end users in the field.
  • Prospect at engineering offices, design consultants, distributors, and industrial and municipal water plants to build relationships and create educational opportunities.
  • Continuously identify new business prospects for specified technology and emerging trends that can be converted into profitable business opportunities.
  • Work with Regional Sales Managers (RSMs) and leadership to support technical presentations.
  • Identify and cultivate relationships with key decision-makers, uncover new business opportunities, recommend differentiated solutions, and share successful strategies within target markets.
  • Develop technical expertise in Amiad's filtration technologies to differentiate solutions and discuss options related to specific water quality issues.
  • Gain comprehensive knowledge of competitors, their products, and activities.
  • Foster positive and productive business relationships with the company's independent sales organizations, distributor partners, and engineering firms.
  • Provide product training and sales presentations to independent sales representatives, distributors, engineering firms, and other influencers.
  • Prepare monthly reports summarizing actions, needs, and opportunities to present to the Industrial Business Unit Director.
  • Manage opportunities and contacts through the company CRM system.
  • Address customer inquiries promptly, courteously, and professionally.

Requirements:

  • This is an entry-level position.
  • Bachelor's degree in an engineering or technical discipline and/or equivalent experience.
  • 0-2 years of experience with technical equipment in the water or industrial markets.
  • Strong communication skills.
  • Ability to communicate effectively and clearly with customers as well as at all levels of the organization.
  • Able to work under pressure and manage multiple priorities in order to meet required deadlines.
  • Software applications - Competence with MSWord, Excel, PowerPoint, and Outlook (MS Office).
  • Prefer CRM system experience.
  • Consistently show patience and courtesy to customers; diplomacy and ability to resolve sales and equipment-related problems.
  • Effectively integrate into and work within a team environment.
  • Professional teamwork and interactive people skills.
  • Customer-focused mindset.

Work Environment:

  • Manufacturing environment with occasional exposure to noise, grinding, vapor, dust, and lubricants.
  • Routinely required to use standard office equipment and expected to be proficient with a variety of computer programs, including MS Office tools (Outlook, Excel, Word, PowerPoint, etc.).
  • Must adhere to Company safety policies.

Physical Demands:

  • Frequently required to stand, walk, sit, crouch (bend at the knees), reach, stoop (bend at the waist), kneel, grasp, see, talk, hear, and use hands to operate office equipment.
  • May occasionally lift or move office products and supplies typically 10-30 pounds but up to 50 pounds.
  • Adjustment to time changes when traveling between different time zones.

Travel:

  • 80% travel is required in this position.