Library Associate

4 days ago


Santa Ana, California, United States City of Santa Ana, CA Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Library Associate at the City of Santa Ana, CA. As a key member of our library staff, you will play a vital role in providing exceptional customer service and supporting the delivery of our library services.

Key Responsibilities
  • Assist library patrons in the effective use of library collections, facilities, and services.
  • Respond to moderately difficult research and reference questions.
  • Assist librarians in reviewing and evaluating literature in specialized fields of knowledge for purchase by the library.
  • Assist with collection development and maintenance.
  • Assist with outreach activities and with press releases, flyers, and brochures.
  • Assist with planning, preparing, promoting, and conducting a wide variety of library programs in a diverse community.
  • Assist with or conduct library tours for schools, parents, and community groups.
  • Visit schools and other community centers to provide and promote library programs and services.
  • Assist with planning and preparing bibliographies and displays to inform and promote participation in library programs.
  • Gather statistics and write routine reports.
  • Refer more difficult problems concerning section or unit procedures and policies to the appropriate staff member.
  • Participate cooperatively in work team activities and perform other related functions as assigned.
Requirements
  • Two years of experience in a library system, archives, or special collections setting, or any equivalent combination of experience and training that provides the following knowledge and abilities.
  • Knowledge of principles, practices, methods, and materials of modern public library systems; standard reference materials/methods; principles and techniques of classifying and cataloging and methods of library automation; popular authors and titles, literature, and current reading trends; basic use of office equipment, computers, and printers, Windows environment, other software applications, Internet, and database searching techniques, and the usage of technology in libraries.
  • Ability to communicate effectively with different age groups; analyze data and write reports; assist with planning, organizing, and overseeing program activities; assist with developing and refining procedures; perform simple computer troubleshooting tasks when necessary; maintain effective working relationships with the public, volunteers, and other employees.
  • SPECIAL REQUIREMENTS: Must be able to work a minimum of 15 hours per week, including mornings, afternoons, evenings, and weekends. Possession and retention of a valid California Class C Driver's License is a condition of employment.
  • Bilingual fluency in English and Spanish or Vietnamese is highly desirable.


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