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Patient Care Associate

2 months ago


Brooklyn, New York, United States UnitedHealth Group Full time
Position Overview

The Patient Care Associate plays a vital role in ensuring a smooth experience for patients at our healthcare facility. This position involves:

  • Welcoming Patients: Greet individuals as they arrive, providing a friendly and professional atmosphere.
  • Managing Wait Times: Ensure that patients are informed about expected wait times, maintaining a standard that reflects our commitment to service.
  • Check-In and Check-Out Procedures: Complete essential tasks including insurance verification and authorization checks, ensuring all necessary documentation is collected and processed.
  • Financial Transactions: Collect co-payments and co-insurance amounts efficiently and accurately.

This role is essential in facilitating effective communication between patients and healthcare providers, contributing to a positive healthcare experience.