Sales Growth Specialist

3 days ago

Rice Lake, Wisconsin, United States Dakota Supply Group Full time

About the Role: Dakota Supply Group is seeking a skilled Counter/Inside Sales Associate to join our team in Rice Lake, WI. As a key member of our sales team, you will be responsible for growing our overall sales in the northern Wisconsin area via responsibilities at both the City Desk and Inside Sales department.

Responsibilities:

  • Serve as a primary facilitator for customer orders
  • Assist customers in a professional manner with product inquiries
  • Write (and occasionally assist to fill) orders accurately and in a timely manner
  • Generate customer quotations and follow up on quotes requested
  • Provide trouble-shooting and technical support
  • Work with other sales team members to resolve customer service issues in a timely manner
  • Restock the counter area according to product brand and location
  • Monitor product inventory and cull damaged product
  • Maintain a clean and appealing counter display area
  • Identify and encourage the sale of additional products as applicable
  • Perform other duties as assigned

Requirements:

  • A high school diploma or equivalent
  • Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of HVAC, Electrical and/or Plumbing products
  • Excellent relationship building skills
  • Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
  • Strong attention to detail, paired with the ability to multi-task
  • A knack for active listening to determine customer needs
  • Superior problem solving, project management, and analytical skills
  • A high proficiency with computers – experience in Eclipse or other ERP systems preferred
  • The ability to plan, prioritize and organize work effectively
  • The physical ability to frequently lift & load items weighing 30-70 pounds

What We Offer:

  • We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP)
  • We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential
  • Estimated annual salary: $45,000 - $60,000
  • You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances
  • Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others
  • You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP
  • You will receive a discount on all DSG-supplied products
  • We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO

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