Sales Associate
1 week ago
We are seeking a skilled Counter/Inside Sales Associate to join our team in Rice Lake, WI. As a Counter/Inside Sales Associate, you will play a critical role in growing our sales in the northern Wisconsin area through responsibilities at both the City Desk and Inside Sales department.
About the RoleEstimated Salary: $45,000 - $55,000 per year
This is a full-time, hourly position with typical working hours between 7:30am and 4:30pm, Monday through Friday. However, there may be variations according to business needs.
Key Responsibilities- Serve as a primary facilitator for customer orders
- Assist customers in a professional manner with product inquiries
- Write (and occasionally assist to fill) orders accurately and in a timely manner
- Generate customer quotations and follow up on quotes requested
- Provide trouble-shooting and technical support
- Work with other sales team members to resolve customer service issues in a timely manner
- Restock the counter area according to product brand and location
- Monitor product inventory and cull damaged product
- Maintain a clean and appealing counter display area
- Identify and encourage the sale of additional products as applicable
- Perform other duties as assigned
- A high school diploma or equivalent
- Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of HVAC, Electrical and/or Plumbing products
- Excellent relationship building skills
- Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email)
- Strong attention to detail, paired with the ability to multi-task
- A knack for active listening to determine customer needs
- Superior problem solving, project management, and analytical skills
- A high proficiency with computers - experience in Eclipse or other ERP systems preferred
- The ability to plan, prioritize and organize work effectively
- The physical ability to frequently lift & load items weighing 30-70 pounds
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